Co-op Food - Blackhorse Lane - Walthamstow 5B Blackhorse Lane, London E17 6SX

"Shelves always half empty of fresh food. Does Co-op forget about this store and not deliver every day? Basically pointless to go in hoping to find something in particular. Good thing there’s a Tesco going in the development nearby."

"Did a click & collect order. They couldn't even do my order as some items were missing and didn't bother offering substitutes or refund missing items whereas other coops would atleast refund the missing items. Could've atleast notified me before collection time so I don't waste time and money on travel. Atleast I didn't have to wait long to hear from the supervisor about my order."

"I find it quite endearing how the staff here don't go out of their way to be friendly. Most of their customers don't deserve it. It's fairly poorly stocked though. I still go all the time because it's in a convenient spot."

"Shop is always overpriced and smells like the fridges are rotten. Today I went to buy the 2 pizzas, 4 cans of coke for £6. The deal didn't come up on the self scan so I took it to the register and told the guy. He said it included alcohol not coke. So I went and got a photo to show him. He refused to serve me after that. He refused to also acknowledge my existence. There was no one else in the shop and he just walked away. If I treated staff like this at my shop I'd get the sack. I can imagine it's tough, being the only worker in the shop, probably being underpaid for your work. But do your job? I've worked in way worse conditions than this co-op. I avoid it as much as I can anyway but now I am never going back in. I'm glad, and I hope this very sad man is also glad."

"The variation of products is okay, the self-checkout desks could be more modern, fast and reliable, and the staff could really be more friendly. No big issues (which wouldn’t account for such a bad rating), awful is just the price level of some items. Charging e.g. £ 6 for paper rolls or similar amounts for toothpaste, for example, is just too much. A convenience store is always more expensive than an ordinary shop, and I can live with that / happy to pay a difference for the convenient shopping. But I don’t think these extreme differences can be justified…"