West One Food Fayre 85 Duke Street, London W1K 5PG

"Well stocked for a tiny store - has a cash machine atm as well Directly across the street from the Marriott"

"I came to drop a collect+ only to be told they don't accept anything larger than a shoebox. Awful service and rude manager, and simply not worthy of your custom otherwise."

"I popped in to drop a DPD parcel around lunchtime, and the man behind the counter said the box was too big. As the box was very light but cumbersome, I good-naturedly asked him if there was any way he would accept it. He immediately became loud and aggressive, saying he worked here and knew what boxes he could accept. What was shocking was the lack of customer service - I was so obviously a polite, friendly person and all he needed to say was that he regretted not being able to help. But straight away he overreacted, shouting with a furious and quite scary look on his face. You could see he enjoyed being rude and making life difficult for me. The Coop in Portland Road accepted the parcel with no problem, so it was apparently not an oversize item that DPD couriers don't accept. I will be taking this further with DPD as they list this shop, which in fact is useless. I will also speak to the admin team in my company, which is very close by, as they often shop in West One Food Fayre - I am the finance manager so will make sure they don't spend company money there!"

"I had to call police because of owner’s rudeness and service. Be very careful with him. He usually wears hat and rude than anything. His name is Mohammed Gulraiz Malik is the owner of the shop. He tried to keep my parcel hostage. Did not explain what I need to provide. Soon as I called police then he explained. He knew what he was doing. I would give no stars. Man is super rude!! His colleague helped after and that guy was so much better. Explained everything. Report it so everyone knows abt him and himself to learn some manners and lessons"

"One of those places that seems to sell the most random and old school bits. Has your basic top facilities for gas etc. Shop keep is a bit standoffish but as long as you don’t need his help then it’s fine."