Poundstretcher 67-71 High Street, Harrow HA3 7SA

"The “manager” is sooooo extremely rude!! He was on his phone when I was trying to discuss a return. I had my bank statement but no receipt and they wouldn’t exchange a 1.50 lip balm I bought due to it being faulty I couldn’t use it. But they refused. I will never shop in there again! That manager needs to be fired immediately. Why work in customer service if you don’t want to talk to people?! Make it make sense"

"I was in Wealdstone branch store today & I noticed shop selling out of date biscuits & treats what is not allowed one was even dated April 2022 , did not check all of them but in the reduced area most I picked up were out of date , I did not buy . I had to complain about this as this is not allowed . Apart from I did not buy anything just browsing still can get some good items at a good price."

"Do not shop here. Rudeness should never be rewarded. They trick you to steal your money. Went into the store last week. Bought some items but wanted to comeback for alot more items but what happened stopped me and I will never come back in future for more items. After i paid I noticed that the total cost was alot higher than what I had predicted. I went back and questioned why some of the items were alot more than what I had seen in the shelf. I notified the cashier and they checked the shelf and saw I was correct. The prices advertised on the shelf were lower than what I had been charged. Manager gets called and when I ask about the overcharged he immediately get angry and rude. Uses a very condescending tone and tells me the price changed last night. I ask for his name and he refuses to give and gets very aggressive and angry he takes off his name badge and tells me to leave the store when I ask again for his name. I think he has been reported before so he doesn't want to give name. I decide to leave it and go. I go in again the following day and the price still the same. Again the next day and still the same. I think the manager deliberately doesn't change the price so he can scam customers. So they think they buy one price but it is another. I will be back to return all my items bought. This store does not deserve my money with a manager that disrespectful. I will also be reporting my filming and pictures of proof of false advertisement to trading standards. When checking reviews I have seen another person say they have experienced exactly the same situation. Same store manager, tall black man, same lying about price changes but not on the shelves. I will also be contacting the company directly about this, someone so angry and rude should not be working in customer services, yet alone a manager."

"WITHOUT A DOUBT, COMPREHENSIVELY THE CHEAPEST, BEST VALUE FOR MONEY SUPERMARKET ON WEALDSTONE HIGH STREET, AND POSSIBLY THE WHOLE OF HARROW. OUTSTANDING, SURPRISING AND AMAZING BARGAINS ON ESSENTIAL TOILETRIES, TEA, SWEET TREATS AND GENERAL SUNDRIES. IN COMPARISON, OFTEN MORE THAN £1 CHEAPER THAN ICELAND, ASDA, DISCOUNT STORES AND EVEN POUNDLAND. SHOP AT POUNDSTRETCHER AND SAVE MONEY"

"Please avoid this harrow weald branch as they cheat customers . They advertise the product on sale and when you go to the till to pay they charge you full price . The manager on the site is a black guy and he was very rude and arrogant and refuse to give me his name . The store is good but very poor management and manger . Company needs to change the manager for the store to work as it was all empty and few customers were complaining about poor service . When I asked the manager about the price he said the price has just gone up last night and he dint had a chance to change them, but when my wife went to the store after 2 days it was the same discounted price in 100 of items but when you go to check out they charge you more and the manger is so rude that he doesn't know how to talk to women . I am never going to that store boycott the store till the manager is changed or saked for rude behaviour . Its false advertising and misleading and cheating fraud ."