Premier Inn Nottingham North (Daybrook) hotel

"My son was bitten on the back in bed. In the morning, I showed the staff the bite and they promised to take a look. After we got back in the evening around 8.30pm I spoke to reception and expressed my fears. She was very nice and showed me pictures in the maids room and the bed bug bite looked like my son's bite. She explained that they usually left marks on the sheets and there was no need to worry. We got into the room as my son take shower I started looking through sheets, covers and on the mattress protector I found two small spots of blood . My son had 2 spots on his back too. After discovering them, I decided that we could not stay in this room any longer. They didn't have another room and we started looking for another hotel around 10:00 p.m. Our son had a competition and it is very important for us that he rests. It costs us a lot of stress until we find another hotel and move. The child is 9 years old and going to bed late was not good for the tournament next day. I have emailed the management and accordingly they will refund us £50 after we have paid 64.50 for overnight coats and 9.50 for breakfast. Even if they weren't bed bugs, there must have been something that bit our son. Just to say that after we got home we washed everything at 90 degrees to make sure we didn't bring any insects with us."

"Breakfast was absolutely delicious fresh food we had a full English breakfast unlimited!! Very good quality. The staff was very helpful & friendly place looked very well managed Clean & sufficient will definitely be returning Thank you."

"Bit far out to be honest. Breakfast was top notch! Reception staff very helpful. Rooms at 22° unable to turn lower. Otherwise an enjoyable stay."

"We stayed here because it was close to City Hospital and my husband was booked in for an operation there. He had the op, came out of hospital and within 2 hours was back in with an infection. The staff were so kind and helpful, they were just great. I would recommend this hotel to everyone."

"A good location central to the town (not the city centre so slightly quieter but the town centre so all amenities are close at hand) with friendly staff and comfy rooms. The rooms were very hot, but a sheet had been placed in the room with suggestions on helping to manage the temperature. They have a 'restaurant' downstairs. It is a little small for the number of rooms and people will just sit and chat after they have finished taking up necessary room. Not the fault of the staff I know but it was annoying. The staff worked very hard to accommodate everyone and were helpful. There was a slight confusion about my wife's veggie sausages, but we got them eventually. The country park is about 10 minutes down the road and is a nice place for a walk. In fact it is quite convenient for a number of visitor attractions."