LMG Jewellery Lower Bristol Road, Bath BA2 3EG

"After losing a beautiful necklace, you think you just cannot replace it. When LMG got involved they helped me enormously, a young lady came to our house the week before Christmas and we discussed jewellery in detail, she understood the way I was feeling and she stated you can never replace something so sentimental. So she asked me if I wanted a ring a bracelet or another necklace? After a lot of thought I decided I would have another necklace, but got something completely different, she drew it measured, and priced it up. When she was leaving she said it’s up to 6 to 10 weeks because of the time of year, and if when the necklace comes and it’s not what you want, you can send it back and get something else? Oh my god where or who else but LMG would say that? Was so afraid when the parcel came, after 5 weeks, I could not open it, let my husband open it first, I knew by his face it was gorgeous, he just handed me the box and my goodness I’m in love with it so I just want to say a massive THANK YOU ALL I’m so chuffed with my necklace, I would buy from you anytime."

"Great service for bespoke jewellery.I was surprised when they advised they would send a representative to meet with me, good meeting and they seemed to understand exactly what I wanted. They also produced a sample of the ring with glass stones in silver of the ring for me to try before going ahead to make my ring which was in Platinum with diamonds and sapphires. Great service, I would definitely recomend them to anyone looking to have bespoke jewellery made. I'll definitely use them again for any new jewlery I intend to have made."

"A big thank you to LMG Jewellery for repairing my engagement ring and replacing my wedding ring after they had to be cut off my finger. I was kept fully informed at all times as to the procedures and timings. Alex, Kim & Charlotte were a delight to work with, all extremely professional yet relaxed and welcoming. It is a joy to have my rings returned/replaced. Would not hesitate to recommend."

"2 years ago, they sold me a rolex for £5.5k and when I took it for a service, it was actually a fake despite being verified as genuine by themselves. I'm surprised to see how many good reviews they are getting when they are possibly selling fake products back to people. Take care when using them as they will supply genuine boxes and papers for items to certify them when they are actually fake items. Possible con artists."

"LMG replaced the diamond in my engagement ring through my insurance company. The service was quick and contact was kept via email, so I was never in doubt that my ring was in good hands. The ring arrived back looking better than ever. Thank you LMG."