The Maintenance Guys 52 Grafton Road, London NW5 3DY

"Highly recommend The Maintenance Guys for your business and/or home repairs. I have used them for all kinds of repairs at our Nursery, electrical/plumbing/carpentry and have always been impressed with their professional service and reasonable billing. It is a very easy booking process with excellent communication and reminders of appointment times. Recently , James came to my house to fix a dishwasher that turned out to be a rather disgusting blocked drain situation, which he was able to fix with a smile on face. If I need any maintenance completed they will always be the first company I will call. Thank you to all your employees for the 5 star service!!!"

"Avoid contracting them. Beyond the snazzy website and the facade of professionalism, they care very little about their customers and they are not professional. They charge an hourly rate and their main motive is to spend as much time as possible to charge a higher rate. We contracted an electrician from their office to do a relatively simple job. The electrician stayed for 2.5 hours working deliberately at a very slow pace to clock as many hours as possible so that he charges a higher rate. What’s worse is that he reported back to his boss that he worked for 4 hours! We also had to ask him to come back again as he didn’t properly fix everything. We had to challenge the boss Jamie over email twice to get him to quote a fair rate. Jamie showed no interest in investigating the hiked-up timekeeping by his employee. He was rude and dismissive and offered no apology. If you want to be treated with respect and would rather not be ripped off, avoid dealing with Jamie and his team."

"Called The Maintenance Guys for a relatively small job changing a lock on a door, and tidying up surrounding wood. Reply was efficient. Job was done quickly, by a professional and friendly person - thank you Clement. Even came back to do further works which I hadn't requested formally, but had discussed that I did want in person, so appreciated that. Looking forward to working with them again."

"The Maintenance Guys just saved me £5,000. I had an unusual problem that meant my gas meter needed to be moved. I was advised to go via Cadent who were going to charge me £6,000 to move the gas pipe alone and I would have then needed to hire a gas safe engineer to move the meter itself. I spoke to Jamie at The Maintenance Guys and he was as astonished as I was at this price. He went out of his way to find a solution for me, eventually finding out that his engineers had the qualifications to do the meter move for me, at a fraction of the price. He also managed to get it booked in within days of me asking. But it’s not just the money that was saved - having struggled to find a solution to this problem for months, The Maintenance Guys were the first people who seemed to really care about helping me, rather than just finding ways to make money. Greg, the engineer, was incredibly nice, positive and did a fantastic job. They have immediately become my go-to for any maintenance issues in my flat. Having had a fair few unsatisfactory experiences with plumbers and electricians, I feel lucky to have found them"

"I used the Maintenance Guys to fix a broken pocket door. I am very happy to recommend them. Great comms and availability. The team was professional and on time. Work was done to a high standard. Pricing was competitive."