J&P Property Maintenance Ltd 10 Ravensbury Terrace, London SW18 4RL

"Awful. J&P completely scammed and exploited my 79-year-old mother. Demanded payment in advance for work that still hasn't been finished. Constant lies about when they will fix it. This has been going on for 9 months. They should be ashamed of themselves. Also worth noting that they have a history of using multiple company names and multiple websites, presumably to disguise the trail of damage they leave."

"I had a very disappointing encounter with them. Boiler gave an error message, which of course happened during a rather cold night. I decided to call a plumber and found J and P online. Got charged £95 for the call and the time, which seems reasonable since it was same day appointment. However, not only nothing was fixed, I was then told that the boiler was 'old' (mind you, less than 10 yr old), and it needed at least 3 parts replaced for a total cost of £800. Was also suggested to buy a new boiler for £1800. Decided to get a second opinion. A British Gas technician fixed my boiler in less than an hour today. He found that one of the key cables (for the boiler to work) was left unplugged behind the (screwed-in) panel. Also the fan was dirty and needed a wash. Problem solved and boiler is working again. Almost make me think you guys are a bunch of crooks. oh, wait. You asked me to email you, and the email bounced back. Just saying.... *cough crooks cough*"

"Contacted them in the morning and to their credit they were able to come out to my place the next day. The guy walked in and saw my Baxi Boiler which was just a mth out of warranty and immediately suggested I buy a new boiler without even looking or opening my boiler. Boiler just more than 2 years old. He said he could prob fix it but might end up costing quite a lot. Anyway got Baxi in on their maintenance plan and they sorted it out. Not very professional from J&P. Be Careful and definitely get a second opinion. Also got charged £102 for a call out fee. All of this for just telling me to buy a new boiler. Also when I initially called they said no charge out fee unless they work on the boiler."

"As established interior designers we use J&P for all our plumbing works and have done so for over 20 years. They are professional, polite, know their subject and above all are very efficient and reasonably priced. We do not hesitate to recommend them."

"My boiler expired suddenly and as a result we were without hot water or heating. Rob Quayle from J and P was literally outside my door inside half an hour after our call and patiently explained the situation and what my options were. He went away and gave me a chance to think about what I wanted to do, and when we eventually decided to go for a new boiler he was able to recommend a make and model and fit it the very next day. As a result we were only without hot water and heating for 24 hours in total. He was also polite, knowledgeable and respectful in our home, something we greatly appreciated. Would recommended as a first port of call for anyone that needs boiler service/renewal."