Boots

"Elizabeth was very helpful behind the counter, I felt bad I was in a rush and I felt very Ill no excuse. I may have come across rude. But she is a very thorough and extremely helpful lady."

"The pharmacist there (unfortunately, I can't remember her name) is always very attentive. She has expressed genuine interest and concern in what I was talking about, they ordered my repeat prescription and even called a week after starting my new medication to check how I was doing with the new medication. I have read some negative reviews, but genuinely I can't say one bad word about them They have been really helpful and kind to me."

"Having referred by NHS 111, I supposed to get immediate help, as was having fever of 39.2. The pharmacist on the other side of the line asked me to hold while she reads the referral notes, I was holding like for 10 mins and realised that the pharmacist perhaps forgot that I’m holding?! I started saying hello,hello,hello I was hearing a background noice from the other side of the line, how customers we’re walking to the drugstore. Suddenly she picked up the phone with apologies that she was indeed forgot that she put me on hold! After 40 mins of conversation I had 0 help!!!! Absolutely useless, unprofessional, good for nothing!"

"They are very slow. They ordered my medicines from the gp and they said they don't have one of my medicine and they ordered fm the supplier so i can go up next day and get it unfortunately i go there after 2 days when I went to pick my medicines i waited another 25min to get mine because its not ready it should be at the back. If you ordering medicines you should know if you have it or not. If you said come next day i am assuming you will make sure my medication is ready for my pickup but i give them another day and still is not ready and wait 25min ??? Its very annoying, upsetting that this is happening on one of the best name. The shop was empty you can't tell me that they were busy Its a shame."

"This place saved my life while I was visiting. I was seriously sick and the pharmacist knew exactly what I needed. They even sent me to the hospital to get care and get back just in time to fill my prescriptions which were free. I must say boots is a very caring compassionate Pharmacy especially for travelers!"