Companion Care - Chingford 5 Hall Lane, London E4 8JA

"The vet dropped appointments to see my cat and fitted us in, she then did the same to do his surgery the next day. She was so kind and explained everything and so helpful. She didn’t try to sell anything we didn’t need and was concerned about cats health not about making money. The nurses alwhere great and so kind and helpful too, as well as reception staff who explained things really well and helped us understand and make appointments work for us."

"From the initial call to book an appointment to the visit, all of the staff were friendly, reassuring and very helpful. My dog is very anxious, particularly during visits to see the vet/nurse. The nurse Claire was very patient, understanding and knowledgable. She asked for assistance from her colleague Nia, who was amazing with my dog and completely relaxed him to enable Claire to perform the necessary procedures. My dog is a big strong boy but Nia got down on the floor with him, held him and massaged him in a way that relaxed him enough for the procedure to go ahead. I was so pleased to have had their assistance, as in the past I have had to pay for sedation for medical procedures to go ahead as my dog has proven too difficult to work with whilst awake. Both Claire and Nia showed genuine concern for my dog and gave me and my dog the most pleasant visit to the vets that we have ever experienced. I am so grateful for them both."

"The first contact is the wonderful, efficient , knowledgeable and welcoming staff at reception. The vet is always up beat and interested in my animal as a complete ‘person’ and not just a physical issue. I have horses too and 6 small animals so I see vets on many different occasions. I am always totally confident that the vets at Chingford have the skills and knowledge, plus the personality to make the appointment as ‘enjoyable’ and reach the best outcome for my animal. Thank you!"

"Your practice is amazing! I would like to acknowledge your 2 receptionists especially! Lisa & Lydia are a true asset to your company! They always make me, and my pets feel special and always have time to explain and help and are compassionate and caring! Your vets and nurses are also fantastic, Kind and caring too! I would not go anywhere else, and I have recommended many people to CC Chingford! Thank you!"

"I feel very comfortable with the vets and nurses that look after my pet. I have never had any problems. The staff are excellent. The go above and beyond the call of duty and I will always use Companion Care as do all my family and friends"