Goddard Veterinary Group, Tooting 224 Mitcham Road, London SW17 9NN

"After charging us thousands over the years, and paying every penny. This company is refusing to give us our cats ashes until we make our final payment. They are literally holding the ashes as a ransom, until we make our final payment. We've never said we won't pay, it's just a case of lack of money at the moment. Now, they've forwarded the debt to a debt company and have added extra charges on top. Which is fine we will pay over a period, but the fact they won't give us the ashes is an absolute disgrace. We still need to pay regardless, and they can't exactly resell the ashes... The whole vetinary industry needs regulating, the prices they charge are a joke. Please avoid this place they act like they're all goody goody, but they have no conscience. Absolute disgrace of a company. UPDATE: Just paid this in full, still being told to wait a few days. Imagine holding a cats ashes as ransom, then once paid making them wait longer. I have no idea who they think they are, but it's really not surprising. Please don't use them. Good riddance"

"Great service and advice as ever. Convenient appointment time, and costs included with our monthly payment plan. Friendly and professional staff."

"PLEASE AVOID THIS VETERINARY CLINIC! If your dog gets seriously ill please avoid. They do not have any permanent veterinary members of staff all locum vets who do not know anything about your dog’s care plan. This veterinary clinic is fine for all routine vaccinations etc. But if your dog happens to get seriously ill good luck. We had to change clinic because they lack competent staff and it’s all about how much money they can get from you. Please avoid anything to do with Goddard veterinary group it’s all about profit."

"I have been with Goddard’s (formerly Winter’s) for many years and can’t recommend them highly enough! Lana , the head vet, is amazing. She shows such care to the animals and is extremely knowledgable and professional. The veterinary nurses are all wonderful - friendly, helpful and kind, and most of all, it’s clear that they love all the animals that visit them. Their prices are very reasonable and they also offer a “pet plan” whereby you pay a monthly amount and receive free flea/ worming treatments for the duration of the policy and also free annual health check and vaccinations! Well worth the £13 a month I pay for my cats! The added bonus of course is that they are very local and so I don’t need to worry about the stress of getting the cats in the car and travelling to a vet further afield. I absolutely recommend them!"