Dogsnug

"Beautifully locally handmade products. And such lovely and helpful owners."

"Always greeted with a friendly face and a treat for the dog. Worth popping in for pet supplies generally but an absolute must visit if your sighthound needs a jumper."

"Great local pet shop with a very friendly owner and staff and great community atmosphere. Sure, it’s a bit more expensive than Amazon, but the advice is invaluable. And also feels great to support local!"

"My dog literally cannot walk passed Dogsnug without taking me in - all her 'every day' collars, harnesses, jumpers and leads are from there because they're beautiful, bright, well made (with the human and the dog in mind) and the customer service is great."

"Wouldn't recommend at all. Owner took measurements of my dog for a custom size made sweater. Said would arrive in under a week. Took almost 2 to arrive, apparently it was raining where she was located -funny enough we are in the same city and we had a mini late summer heatwave that week. When it finally arrived the sweater was way too big (remember she took measurements herself!) and shop owner said she might have sent the wrong sweater to me. Asked to send it back on her expense (I paid upfront at the post office but never got any money for postage back). When the new sweater arrived it was too small. It magically got shorter (which was never an issue anyways) and very small in the arms. It was rubbing her open with each step she took. I called this time and she basically hung up on me saying she was too busy to talk?! Ended up asking to send the sweater back AGAIN but I asked for a refund as it has been a month by now and I needed the sweater this season, not in summer. Wouldn't refund me (because it was made by measure - her measurements though!) and became a bit snappy over messages. Very poor customer service and poorly made jumper - when the second jumper arrived it had a tiny stain on the neck as well. (The dog would have made it dirty anyways but still...) After many messages over one month I decided to put the sweater in the bin. One thing to point out though - I bought a sweater with HER measurements on a different website shortly after she measured my dog and it fits like a glove. Definitely something wrong with her tailoring."