B&Q Pontypridd

"I recently visited B&Q in Pontypridd, and I have to say, I was thoroughly impressed with my experience. From the moment I walked in, I was greeted with a warm welcome from the friendly staff. The store itself was well-organized, making it easy to navigate and find what I needed. The layout was intuitive, and everything was clearly labeled, which saved me a lot of time and frustration. What really stood out to me, though, was the level of customer service I received. The staff was incredibly knowledgeable about the products and services they offered, and they were more than happy to help me with any questions or concerns I had. They even went above and beyond to provide me with some expert advice on the best products for my project, which saved me a lot of time and money in the long run. The selection of products at this B&Q location was impressive, to say the least. They had everything from gardening tools to building supplies, and the prices were more than reasonable. I was able to find everything I needed for my project in one place, which was a huge relief. Overall, I would highly recommend this B&Q location to anyone looking for quality home improvement products and exceptional customer service. The staff was friendly, knowledgeable, and willing to go the extra mile to ensure that I had everything I needed for my project. I'll definitely be returning to this location for all of my future home improvement needs."

"Have always been able to find what I need at this store. Never had any issues. There is a toilet at the back of the store, which is good because I shop with my kids and they always seem to need to go. staff are always helpful."

"Why do you feel the need to have a camera videoing you at the till. I did not like that"

"Good place to go for last minute bits and pieces, sometimes difficult to find what you need as shelving in certain areas aren't kept tidy, this does come down to lazy customers not putting things back where they come from but also staff really should do a bit more to keep things in check. I would however recommend Cardiff store over Pontypridd as the selection is better."

"Great store friendly and helpful staff. Has everything you'd expect and more. A good one stop shop for DIY and trade uses. They have a loyalty scheme which I don't know much more about than it exists. Good disabled access with wide zebra crossing out front to a lot of disabled parking spots. Child and family spaces to the side of the store and not such a great location. Close to town for those walking (although does have one busy road without crossing or lights) and as Sainsbury's is close also quite accessible via public transport."