Tool Raptors Ltd
Saint Mellons, Cardiff, United Kingdom
About Tool Raptors Ltd
Tool Raptors Ltd is a trusted establishment and a go-to point of interest for all kinds of tool-related needs. Located in St. Mellons, Cardiff CF3 0FB, United Kingdom, our store is easily accessible and offers a variety of top-quality tools to meet your specific needs.
At Tool Raptors Ltd, we understand the importance of having the right tools for every job. That is why we stock a wide range of tools for our customers, from professionals to DIY enthusiasts. Whether you need hand-held tools such as spanners, screwdrivers, and pliers, or power tools like drills, saws, and sanders, we have it all.
Our collection of tools includes products from leading brands known for their durability, precision, and performance. We take pride in offering only the best tools to our customers, backed by the assurance of their quality and reliability.
In addition to our comprehensive range of tools, we also provide exceptional customer service. Our knowledgeable staff members are always on hand to offer friendly advice and assistance, helping you to find the right tool for the task at hand. We understand that each customer has unique needs, and we strive to meet and exceed your expectations every time.
At Tool Raptors Ltd, we are committed to providing all of our customers with high-quality tools, excellent customer service, and competitive prices. We invite you to visit our store and see for yourself the range of products we offer. Whether you are a professional tradesperson, an industrial worker, or a DIY enthusiast, we have the tools you need to get the job done.
Photos of Tool Raptors Ltd
Unit 1, Tool Raptors ltd, St. Mellons, Cardiff CF3 0FB, United Kingdom
Opening hours of Tool Raptors Ltd
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Tool Raptors Ltd
"After several months of use now, we are more than thrilled with how these kits we had built by Tool Raptors turned out and are still in use today. As a company that requires their kit to be hauled around Wales & England, in and out of vehicles and thrown onto concrete and garage floors, it's always a reassuring sight to our clients when we arrive with kit as well presented as ours and still handling the abuse. One thing we'll probably add in the future is more bottle slots in the lid, but overall, fantastic process. I was told 7-14 working days and arrived on the 12th so I was more than pleased. Thank you! We will get more made for sure!"
"Do not use this company!! I first contacted them in August/September to foam and laser etch three draws of tools for my new job. I was told it would only take about three/four weeks, it ended up taking over 4 months and it's still not complete. The whole process was was painful! There were 2 missed collections leading me to drive to them personally to drop off my tools, they were shut for the day and forgot i was coming so i had to wait. I was sent designs for the foam that didn't even have all my tools included in the design. I would ask for the design to be changed and i would only get partial changes with the rest ignored. I thought to my self that it's hard to explain over email so i tried to call them. I made multiple attempts to get hold of them on different days and times with no answer, this continued for weeks. They actually answered the phone when i called them on another number. When i eventually had foam inserts arrive, they were of a design i did not approve and my tools were not with them, after calling and complaining i eventually got my tools back, Un-etched and they didn't even fit the foam inserts they sent me. After a missed collection again, i decided to drop them off for a second time and the CEO/Owner apologised over the phone and told me he would ensure it was sorted. Weeks later and after i made multiple phone calls i get told their etching machine is broken and just over half my tools are done. I agreed to having my tools sent back to me with an agreement that they will be re-collected and etched for me as soon as the machine was fixed and with a partial refund. Weeks later again and no word from them and no partial refund, still keep calling and last time i communicated with them they informed me that the refund would take three working days (NO refund received) and not a mention or sorting my tools out as of February this year. Worst service i have ever had in my life and that's not an exaggeration AVOID!"
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