Pets at Home Woking
About the Business
Welcome to Pets at Home Woking, the premier pet store and establishment in the heart of Woking, United Kingdom. Located at the convenient address of 6, Lion Retail Park, Oriental Rd, our store is a point of interest for pet lovers who appreciate quality products, superior services, and unmatched customer experience.
At Pets at Home Woking, we understand the unique needs and preferences of pets and pet owners, and we strive to satisfy those needs with our extensive range of products and services. Our store is fully stocked with high-quality pet food, treats, toys, bedding and accessories from reputed brands, to ensure that your furry friends get the very best in nutrition, fun and comfort.
Our knowledgeable and friendly staff are always on hand to assist you with any pet-related queries or concerns you may have, and to offer advice on how to take care of your pets. We also have a pet grooming and vet clinic where your pets can receive professional grooming and medical attention in a relaxed and stress-free environment.
Whether you are looking to adopt a new pet, buy some pet essentials or simply looking for a fun day out with your furry friend, Pets at Home Woking is the perfect store for you. We pride ourselves on providing the highest standards of customer service, and we value the relationship we have with our loyal customers.
So, why not come and visit us today and experience the joy of pet ownership with Pets at Home Woking. We look forward to seeing you soon!
Photos
Location & Phone number
6, Lion Retail Park, Oriental Rd, Woking GU22 8BD, United Kingdom
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Very friendly and knowledgeable staff. Their love of animals is clear. Easy access from parking."
"Robert was super helpful and directed us to the rewards app as we have recently got a cat and he suggested it for the vouchers as they are tailored to suit what you buy. Massive thankyou, he had great customer service"
"I always find staff helpful and we usually. They are the only ones in woking that stock the size rat we need for our snake."
"Beware. Disrespectful and Rude member of staff! My review is not about the products or the pets, it's about the ''customer service'' in this store. I believe that the manager of this store should teach the staff some manners, and not just about pet care. The last time I visited, after waiting for more than 15 minutes, I had to call for assistance since nobody was coming over at the fish department. I then spoke with a shop assistant in the fish department, the teenaged girl serving seemed knowledgable about fish care, unfortunately she knew nothing about good manners. I kindly pointed out to her that she should be more polite and her reply was ''why do I have to be polite with the customers?'' I briefly explained to her that addressing the customer with respect is the correct way to do her job. I have no doubt it went into deaf ears. I would not recommend this pet store to anyone."
"Fantastic staff - big thank you to Rob who helped me when I first arrived - no idea what I was doing and he was great - helpful and informative. Been back and every staff member I have dealt with is fantastic. Your customer service is exceptional, your staff actually look like they enjoy working at the store. Any company in the service industry should take a leaf from your book. Thank you to all at Pets at Home Woking"
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