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Heidi
63 Queen Square, Bristol City, United Kingdom
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About Heidi
Welcome to Heidi, a must-visit establishment located in the heart of Bristol, United Kingdom. Heidi is known for providing exceptional travel services to its clients for over a decade. The location of the institution is strategic as it is situated on Queen Square, which is one of Bristol's busiest and most vibrant areas.
At Heidi, we pride ourselves on being a point of interest in Bristol, as we offer various travel packages that cater to the needs of different travelers, no matter their preferences or budgets. Our services include flight bookings, hotel reservations, transportation arrangements, and tour packages. We have a team of professional travel experts who go above and beyond to ensure that our clients have an unforgettable travel experience.
Our travel packages are designed to suit all travel needs, whether you're traveling for business or leisure. We provide our clients with exclusive deals on flights and hotels worldwide, so they don't have to worry about overspending on their travel expenses. We also offer customizable packages to clients who want a more personalized travel experience. Our tours packages cover various destinations and tourist attractions globally, providing clients with options to explore the world's amazing places.
Our location in Bristol makes us accessible to locals and tourists looking for travel services. Our establishment is easily reachable, and we have a comfortable and stylish office space that reflects our values and commitment to providing quality services to our clients.
At Heidi, we take pride in providing excellent customer service. Our staff members are always available to provide support and answer clients' questions, making the booking process smoother and more convenient. We are committed to making travel affordable, accessible, and hassle-free, so our clients can enjoy their travel experiences without any inconvenience.
In conclusion, if you're looking for a reliable travel service that provides you with excellent travel packages, customer service, and exclusive deals, Heidi is the establishment for you. Visit us today at 63 Queen Square, Bristol BS1 4JZ, United Kingdom, and let us help you plan your next adventure.
Photos of Heidi
63 Queen Square, Bristol BS1 4JZ, United Kingdom
Opening hours of Heidi
Monday:
09:30 - 18:30
Tuesday:
09:30 - 18:30
Wednesday:
09:30 - 18:30
Thursday:
09:30 - 18:30
Friday:
09:30 - 18:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Heidi
"BE WARNED Sadly i have had a dreadful experience with this company. We paid almost £9000 for a ski trip (this was after much disruption as our original hotel we booked had to be changed) The holiday we booked could have been booked my me much cheaper btw. Anyway a week before we departed it was obvious via the web cams, and weather forecast that the resort had no snow. I contacted Heidi who encouraged us to still go, I contacted them again with a screen shot of all the lifts closed and asked again to defer but they said we had to go. As expected, we had no snow in resort , many of the resorts were closed, only 1 open which we had to get busses to and it was so busy with hours of waiting for lifts and congested dangerous slopes I couldn't allow my children to ski. We flew home early at a cost of £2000 . I have tried to be reasonable to get money back and the company did refund a small % of the cost but this only covered us getting home, they have refused to compensate us for the holiday despite me emailing them and telling them before we departed that we would not be able to ski in the resort we booked, I have chased them many times, poor customer service experience and they are holding a credit from the first holiday which is our money - they have not returned. BE WARNED they are no the ski experts they claim to be and are expensive I would go else where"
"Heidi have been fantastic. Our holiday was postponed from last year due to COVID. They were very flexible, informative and honest about our holiday planned in 2021, inc. sending someone out to see if we would be able to get to France (no restrictions) from Switzerland (restrictions) due to flying into Geneva. We post poned our holiday to Dec 2022. When the area we were planning to go to delayed opening their ski season- Heidi informed us, and found us a new location, hotel and arranged private transfers. I did not have to do a thing, and they really did not have to inform us and do all the hard work. Heidi have always been responsive, personable, and contactable. I look forward to booking our next holiday with them in Dec 2023- was on their website before even finishing our holiday this week. Could not recommend them enough, have no negative feedback at all through all the troubles of COVID and delayed ski seasons over the last 2 years."
"So impressed by this company. We booked a last minute holiday to Flaine and every part of the holiday went so smoothly and exceeded expectations. The private transfers to and from the resort were fantastic, the hotel was amazing and picking up the rentals was really simple. Will definitely be booking through them again next year"
"Just returned from a family Easter ski holiday in Chamonix booked with Ski Zoom and our experience was excellent in all respects. The price of the holiday was very competitive, the hotel superb and together with scheduled flights and more personal pick-up and drop-off, it made the holiday fantastic. Despite having no personal interaction, I didn't need to, everything they said would arrive did."
"The snowboarding package we bought with Ski Zoom was great - it had everything we needed all in one, Accommodation, flights, transfers, ski pass and snowboard hire. All the information came in plenty of time even though I made a last minute booking. Our homeward journey was then heavily affected by Storm Eunice with multiple flights cancelled - Marcus, Alexander and the team were really helpful and efficient, booking first class train tickets to the airport that BA sent us too. BA were completely useless, Ski Zoom were brilliant and reassuring which is exactly what we needed and were available 24hrs a day. Would highly recommend them to anyone - they go above and beyond. I cannot fault in anyway."
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