Patrick James Property Management Ltd

"The best commercial landlord/agent we have ever had. Very good communication and trustworthiness. No complaints, just thanks and appreciation."

"I’ve been a commercial tenant with Patrick James Property Management for the past month, renting a desk space in their office. As a property manager they are easy to communicate with and they quickly fix any issues if they come up, and I’ve had an overwhelmingly positive experience with them so far"

"Patrick James property and their team for me are lifesavers. With 7 days left for my contract to end I was in a dire need of a new property; they sorted me out with a house , the contract, referencing and other formalities within a matter of 4 days. If you are an international student I would highly recommend going with them, one of the best service and professional teams I have ever encountered."

"Patrick James Property Management are without doubt excellent property managers. They care about their tenants and their landlords in equal measure. They are easy to communicate with and very fast to respond with help and support for both tenants and landlords. I would like to take this opportunity to say thank you for your excellent support during the whole selling process and throughout our time of owing two flats under your management. I also appreciate the direct support that you have provided for our four tenants too. You run a tight ship. There is no doubt that there will be tenants that do not appreciate the quality of service that your company provides and the personal interest that you take to make sure things are right - not to mention the value for money aspect in terms of the monthly service charge - not paid by tenants but by landlords. I wish that all of our properties were so well managed!"

"Terrible service from the start to the finish. A lot of Google reviews are by their own employees, which is against ToS. If you can, avoid at all costs. Trust the one star review as it reflects the true opinion. Tenants are not customers for them, the landlords are. If you work with them as a tenant expect the following: -awfully slow replies as soon as you sent the holding fee (meaning you're tied to them now) -your phone number to be blocked so it ALWAYS goes straight to voice mail. Good luck if you have an emergency, particularly on a weekend -serious concerns to not be prioritised (we had no hot water for over a month) -the records to be confusing and messy, good luck if you want to end your tenancy early and have someone else take over -disputes with the deposit especially if you had any previous issues with the tenancy agreement (it took me almost two months to get mine back) -generally, overpriced property. A minor fault, but I paid 520 quid for a very small room with the boiler in it and half the drawers cut out/not working as there were pipes that went through. -months at times for replies, to the point where it becomes humiliating/you have to result in threatening with legal action Absolutely the worst experience I have had in the UK."