Andrews Bath Bear Flat 9 Wellsway, Bath BA2 4QL

"Hamza from Andrews Beat Flat deserves all the praise in the world. He went above and beyond and saved my flat purchase from falling through due to a difficult conveyancing firm. Very professional and prompt from start to finish. Will 100% recommend and will definitely use them again."

"Excellent support and follow up during our purchase. Nothing was too much trouble and particular thanks to Hamza for his help and politeness during viewings and going out of his way to sort the keys out."

"We’ve been on a very long journey with Andrews which started in March 2020 and we finally have a solid offer on our house. Trying to move first during Covid and then in the latest economic turmoil has been really challenging. During all that time the team at Andrews have been brilliant to deal with. The service is personal, friendly, knowledgeable and sensible. In the end we sold our house for less than we had originally hoped for but given the current market we are confident that Andrews helped us to make a sound decision. We want to thank all the lovely staff at the Bear Flat branch. Especially Hamza who did most of our many viewings. He was personable, positive and enthusiastic and we felt really confident in his ability to show our home in its best light."

"My family and I had no previous experience in renting out a property. James Fox of Andrews provided a very professional and personal service, supporting us through every stage of the process. James was always available to answer any questions and kept us updated at every stage. James put us at complete ease during what could have been a very stressful period, thank you so much for all of your help! We have full confidence in Andrews managing the rental of our property for years to come."

"The absolute worst agency I have ever used. Constant unprofessionalism, lack of knowledge and moral disregard demonstrated throughout the tenancy. I was charged £350 in fees to sign the contract, but they could not justify at all why - luckily these have now been abolished by the governement for future tenants. They tried to refund me the previous tenant's deposit at the start of the tenancy; then did the same when I moved out (wouldn't release our deposit until the new tenant had provided their account details, despite it having nothing to do with them!). This shows a complete ignorance for who their clients are at any one time. They also outright lied and told me I would be responsible for continuing rental payments after the fixed-term contract had ended if I did not sign the surrender agreement. This was despite the fact that the very document they pestered me to sign iterated that I must only sign once my deposit had been released and the checkout inspection had been made; neither of which had been done. Please avoid letting with this company. I wholeheartedly urge you to consider anywhere else in Bath."