Dachser Ltd Clipper Boulevard West, Dartford DA2 6QS

"Waited all day for a 8:30-5:30 delivery window for a table. It never arrived, I have called twice and emailed with no answer. Sat in all day waiting for it and now have no idea what’s going on"

"Avoid this company at all costs ! Had a product delivered almost 2 years ago and now being chased for my fees after them telling me it was an error of dascher themselves. The customer service is shocking as both of the people dealing with myself had left the company and an email relating to my change of address for correspondence was ignored. Now when on the phone to them I just keep getting the word ‘legal’ used and them saying they can’t do anything. As a small business owner myself I can clarify that I would not deal with my customers like this being told they had been waiting for 160 days , when I had already informed them of my address change which was in the ignored email. Now I am getting emails with regards to legal action when I contacted them in March 21 and received nothing back at all ! Really need to sort out how they operate this business as it shocking ! Looking at reviews also it looks like I am not the only person to have bad customer service."

"Terrible communication. Waiting for our delivery - very hard to get hold of anyone - no e-mail communication - tracker not working. Eventually got a phone call and agreed a delviery date - they would only give a "9am to 5pm" window!! After waiting in for 5 hours, phoned the conpany to be told it isn;t going to be delivered !!!!! still waiting ....... Update - the delivery came - and when it was delivered the delivery man was great and the many parcels were all there and undamaged."

"If you want any hope what so ever of talking to anyone at all about your shipment - DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY !!!!! The only person that picks up is in Sales and they will only give you the number of the person that will not pick up. Even their Northampton depot pick up straight away but can not help and advise that Dartford are SHOCKING at answering the phone. If I could do no stars I would !"

"Got delivered a sofa and they just drop it out of the van, "that's where our job ends". I asked for some help in bringing it to the first floor as I'm alone and the driver refused. At that point I said that I would have given him some extra money but he wanted to know the exact amount of his "tip" before saying yes or no. Worst service ever, book with someone else."