Toolstation Bristol Whiteladies Road 18 Whiteladies Road, Clifton, Bristol BS8 2LG
About the Business
Welcome to Toolstation Bristol Whiteladies Road, your go-to destination for all your hardware and home goods needs in Bristol! Our establishment is located at 18 Whiteladies Road, Clifton, Bristol BS8 2LG, United Kingdom.
As a hardware store, we offer an extensive range of high-quality tools and equipment from some of the most reputable brands in the industry. Whether you're a professional tradesperson or a DIY enthusiast, we have everything you need to get the job done right. From power tools and hand tools to plumbing and electrical supplies, we have it all.
But that's not all – our store also offers a vast selection of home goods, making us a one-stop-shop for all your home improvement needs. We stock an array of items, including heating and plumbing supplies, lighting fixtures, cleaning products, and much more. Whether you're looking to revamp your kitchen, update your bathroom, or give your living space a facelift, we have the perfect solution for you.
At Toolstation Bristol Whiteladies Road, we pride ourselves on offering exceptional customer service. Our knowledgeable and friendly staff members are always on hand to provide you with expert advice and recommendations to help you make the best purchasing decisions.
We are not just any ordinary store – our location is a point of interest and a must-visit for anyone in the area. Our convenient location on Whiteladies Road makes us easily accessible, and we offer ample parking spaces for all our customers.
So why not pay us a visit today and discover our impressive selection of tools, equipment, and home goods? We look forward to welcoming you to Toolstation Bristol Whiteladies Road.
Photos
Location & Phone number
18 Whiteladies Rd, Clifton, Bristol BS8 2LG, United Kingdom
Hours open
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 16:00
Reviews
"Staff are good but can be eye wateringly slow to get served, upwards of 25mins"
"I came here for the first time today. Was extremely impressed by the customer service provided by Amanda P - really knowledgeable, positive and efficient. I wish all my shopping experiences could be like this one."
"They always seem to have what I want in stock! Extremely helpful staff. Parking out front too. I tend to order and pay online then pop in to pick up a few mins later after I've received 'ready to pick up' text. Very slick. Highly recommended."
"I'm generally a big fan of Toolstation. I've always found staff to be friendly and helpful. But I'm afraid the Whiteladies Road branch is an exception. Customer service is not good. Some staff are unhelpful and unfriendly - no eye contact and questions go unanswered. Then there is a the queuing. I appreciate that this branch is very busy, but waiting 15-20 minutes at some times of the day is completely unacceptable. There just not enough staff on duty. It is also extremely frustrating that even at peak hours, staff feel it is OK to discuss product options at length with some lucky customers to the detriment of others. Clearly this store needs a product enquiry counter. There are now not even clear instructions on where to queue. Click and collect counter never has anyone on it. So it is a matter of luck if you get served there. Sometimes I've been told for click and collect that I should join the main queue and at other times I'm told the opposite. At least during the Covid restrictions, there were clear instructions about where and how to queue. So why have they all been removed? All this points to management problems or maybe just complacency that because the store is so busy, they don't need to bother about customer service."
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