Boots Pharmacy

"Always first class service - I have used this boots for years!"

"The staff in here frequently change and it can make all the difference with service. Two of the young women are perfectly lovely and very professional, but they have a grumpy older woman with attitude working there who cannot muster any manners at all. Today she took my money but couldn't muster the effort to offer a receipt. When i asked for it she barked "I asked you that". Stop lying now, and cheer up. We both know you said no such thing. She'll also hang-up the phone on you before you've even finished speaking. Rude as anything."

"The staff here are professional, friendly and helpful. Shelves are always well stocked, and I never have to wait long for my prescription. I am reassured by the protective measures they have put in place to keep us all safe during this pandemic. Always helpful, always pleasant, great service - thanks folks, its much appreciated xx"

"I had a good experience with this pharmacy for about a year. They had a wider range of stock than other local pharmacies BUT... This place has gone downhill fast in the last couple of months. They have repeatedly made mistakes on my repeat prescription and it's always everyone's fault but theirs. I did some digging and things they told me my Doctor was saying were far from a fair representation of the truth. On top of that, they would make absurd claims like "you've never ordered that" when I had, twice, from them. I had the stickered prescriptions to prove it. They do not even apologise when they make a mistake. Instead, they double down on finding ways to blame you. If you have vital medication you cannot miss, I strongly advise you go to a different pharmacy as they will frequently put your life at risk."

"In urgent need of remedial customer service training. My mother is in the advanced stages of her motor neurone disease and she has a small mini dachshund, who I cannot leave at home with her due to her barking when nurses and doctors come. I went to this store and called them to explain I had the small dog and could not leave her (lots of drugs addicts hang around here unsurprisingly) outside. I did get my medication, but that was followed up with a wagging finger and lecture about this being a "one off" and that I should not bother bringing the dog next time. I didn't even finish explaining the circumstances of why I had to bring the dog before the staff member turned her back, uttering "fair enough"."