LOVERIDGES & BECKS Appliances, Heating and Electrical

"Disaster struck recently; our dishwasher finally gave up the ghost! After a short period of deliberation we decided to go with Becks because they were a local company. The type was slightly limited because we needed a dishwasher that could be incorporated into a kitchen cabinet and past experience showed that Bosch was a name to trust. Shortly after the purchase button was pressed we were in touch on the phone with the company to arrange a fitting time and to remove and dispose of the old machine. Sure, they said, are you available in the next few hours? They had two appointments; ours and one in Chew Valley. Within half an hour there was a knock on the door and there was our new machine ready to install. The old machine was removed, the new one installed and a short test programme confirmed functionality and no leaks. Well done Becks for a prompt and efficient service. Thoroughly recommend this company for goods and services."

"Have purchased all the appliances for my kitchen from this company and had my boiler serviced annually. Their service has been faultless. Reliable, fast and local. Cannot be beaten on customer service."

"Just want to say huge thanks to Sam, the engineer and the staff at Loveridges for their excellent service yesterday. We had our annual gas safety check and Sam found a leak at the meter. This was replaced within two hours by Wales and West. However, it meant the gas had to be turned off until it was recommissioned by Sam to make the system safe again. He hoped to do this today but has a full workload, so planned to get there Monday morning. When I phoned the office yesterday at 5pm to tell them we had visitors arriving from overseas this afternoon, I got a call from from Sam at gone 7pm. Knowing how we were stuck he finished his jobs, went home, had some food and came back out to recommission our boiler! All to help us out. Fantastic care and customer service. We’ve used this company for years and years. They’re a local family business; they really care and they’re very professional. We recommend them highly. Great people."

"Great work today at our house where our old boiler from 2006 was leaking. Problem painlessly analysed and parts ordered. V glad to have got away from BG Homecare who charged a lot but were not available when needed and did not provide the service promised."

"Excellent! Purchased a washing machine as old one had broken, lady on the phone was very helpful and professional helping us pick a new one that would fit our needs. Young man who fitted the new machine was very helpful and polite, with a demonstration on how to use all the settings. Recommended to my elderly Nan and she received the same exceptional service. Very reasonable prices and excellent customer service all round, 10/10 would recommend to anyone!"