Trinity Podiatry Clinic 196 Ferry Road, Edinburgh EH6 4NW

"This is a continuation of my post (francis greene) but I have asked and received permission from my wife to use this space. After 21 days, I eventually received a notification about my orthotics from trinity podiatry. All the blame goes to the post office and the company that actually make the orthotics. No apology by trinity. No offer of a refund. This is despite taking £40 on the promise to deliver my orthotics within 10 days as part of their 'fast track' experience."

"I ordered orthotics and paid £40 for fast track delivery in 10 days. It has been 19 days and my orthotics still have not arrived. Jacqui has terrible after sales service. Her telephone number is actually a remote call centre. The women is lovely but all she can do is send Jacqui messages. I have written one email and phoned last Friday, this Monday and today, Wednesday. Not once has Jacqui bothered to phone me or make any contact to explain the delay in the 'fast track' experience."

"I have had a great recent experience with Jacqui at Trinity Podiatry, clear and honest advice with first class service and attention. All safe and secure too. Highly recomemnd."

"I booked myself my husband and daughter in this clinic. My daughter was seen tonight and service was not good at all. He did not remove hard skin and used no machines which our regular out of town chiropodist uses. I will now cancel my husband and my own appointments for next week. I would rather travel out of town and have a good treatment. I just wanted someone closer to home."

"Great little clinic, with a practical website to book appointments! Jacqui is knowledgeable and professional, I was not rushed for my treatment and I felt very safe with all the COVID measures in place. Her input on my conditions were valuable and I'm trusting her to custom make some insoles which will hopefully help!"