Spire Murrayfield Hospital, Edinburgh

"Such a welcoming good experience at this hospital, very professional approach with everything from the initial consultation to the completion of my treatment. My consultant, Dr Mehat was excellent, very professional and more importantly, very reassuring as I am quite a nervous patient and I would definitely return to him to have my other cataract done when the time comes, well done. Very happy patient."

"Absolutely fantastic experience at the Spire Murrayfield Hospital. My care throughout has been exceptional; Dr Paul Dewart and all other staff have been phenomenal. The hospital is clean, comfortable and I felt valued and heard at each stage of my treatment."

"Used the Spire at Murrayfield for an MRI scan arranged by my employer. Jenny the receptionist was lovely and polite. I didn't wait too long for the scan and the nurse was great. I was in and out and on my way home in no time."

"The practice is perhaps good generally however my experience has been completely overshadowed by the dermatologist consultant who treated me. He only works once a week (on a Friday) meaning appointments are extremely limited and on top of that he doesn’t respond to emails or calls. I waited months and months to hear anything back regarding getting a prescription for isotretinoin to treat acne that was severely effecting my mental health. After only a months dosage there was another long interval where I was unable to renew my prescription due to the consultant being on holiday for an extended period of time. Completely ridiculous that this dermatologist is still allowed to practice in this state of semi retirement whilst clearly being incapable of doing his job. I won’t be coming back."

"As a patient who has used Spire Murrayfield several times in the past through my previous employer's private medical cover, I had a good idea of what to expect about the level of care I'd receive. However, my already high expectations were vastly exceeded during my most recent stay (which was paid for privately, now that I no longer have private medical care through my employer). From the moment of my first consultation and promptly arranged MRI procedure through to the admission, surgical, and discharge procedures, I'm absolutely delighted with my experience. I received an outstanding level of care; the hospital facilities are immaculate (my room and bathroom were spotlessly clean), the choice of meals (and quality of food) was excellent, and the hospital staff are considerate and quiet at night, which meant I was able to get some sleep between having my OBS taken during the night. Every single member of staff made me feel as though I was their only patient; nothing was too much trouble for them, and they took excellent care of me. My surgeon, Mr. Robert Clayton, and my anaesthetist, Mr. Gavin Simpson, were attentive, and provided tailored care. They presumably had other patients yet I, once again, felt as though I was their only patient, and their top priority. Mr. Clayton, in particular, has been on hand to answer questions following my surgery, and has shown such dedicated attentiveness I've never experienced before from a surgeon. Maureen (Mo), who took me to my room and helped me settle in, helped allay my nervousness on the morning of my admission. Emma, the young nurse from Queen Margaret (who was only on days 1 and 2 of placement at the time of my surgery), provided some much-needed light relief, and chatted with me while she took my OBS (yet always remained professional throughout). Debbie, the physiotherapist, explained everything very clearly about wearing my moon boot, and ensured I knew how to move around safely, including how to use stairs when I returned home. Eden, who arranged my discharge, provided me with comprehensive discharge care, and ensured I had all the medications I'd need, as well as a letter for my GP, and a point of contact in case I needed to ask any questions (which I did). The whole team at Spire are exceptional, and I'll confidently return if and when I require private medical care in the future. Apologies to the other amazing staff not mentioned here; they were all wonderful. Spire: please could you pass on my comments and my sincerest thanks to your staff? They deserve to be paid their weight in gold, as the level of care they provide is exceptional, and truly second-to-none. Photos of my meals and me in my moon boot, as they were the only photos I took during my stay."