Wellcare Pharmacy 321 Kentish Town Road, London NW5 2TJ

"Visited this Day Lewis 02/03. There was a queue, but went reasonably quickly. Staff were helpful and friendly."

"Well stocked and good location but staff not warm or friendly. Shaking their head no and rolling their eyes before I could explain what I was requesting. Struggled to be patient when explaining tablet dosage to a client who’s English wasn’t their first language. I’d expect staff at a pharmacy to be kind and sensitive to all."

"I am a regular customer here and I am shocked following the previous review, this pharmacy has never opened at 9;30 or later they always open at 9. They are well mannered staff and serve customers straight away they have great customer care. The regular pharmacist is always in most days and they do not have locum pharmacists regularly. When using there repeat prescription service over the phone they are clear and nice when ordering, and they always clarify the number of days it takes for the script to come. As far as the dispensing and the medication it is always done at a high standard with care and it well put together. Overall I am very pleased with the service here and all the staff are lovely, It is a great environment."

"Frequently have a locum pharmacist on who is unfamiliar with the place. If you wait patiently for them to open at 09:30 you'll be waiting until 09:50. Their very casual way of ordering repeat prescriptions over the phone is poor, with no clarification. I used the service for 5 years and consistently hated it, it was a form of self harm being with this pharmacy. I ended contact after they got me to launch a complaint against my GP, saying all dispensing errors were the GP's fault. My GP confirmed with confidence that it's Day Lewis and correctly guessed which pharmacy I was with because they have a low opinion themselves. Also concerned regarding their information governance, they talk and chat about patients meds so openly. I moved to the day Lewis further down Kentish town highstreet and they're a different team and know what they're doing. They are also skeptical of the one opposite the station."