Care Chemist 31 The Broadway, London NW7 3DA

"Went today to get a prescription. They didn’t have all three items so went to Boots and same story. Boots said they often cooperate with Care Chemist and are happy for Care Chemist to borrow one of the meds. Care Chemist refused to help and said they couldn’t possibly do this as they’re under new ownership and don’t have authority. They refused to check with the new owner as they said they wouldn’t call him on a Sunday despite me telling them it’s very urgent to get all all three meds. Appalling service. Should be called Uncare Chemist."

"I am delighted that such an establishment exits close to me. To receive warm and caring service is everything. Advice from the pharmacist on duty when necessary and honest advice from all the team if I am looking for a branded product and they know that something else does the same job but for half the price. Greeted by name and custom appreciated - that's what brings me back. Service is everything. Keep up the brilliant work. You really are a CARE chemist..xx"

"Very helpful and friendly chemist. I have been going to this chemist since moving to Mill Hill 18 years ago, they have always been extremely professional and kind when asking for advice for myself and my family. Since the pandemic started I have been doing shopping for my elderly neighbours and the assistants in the chemist, who have known the ladies for sometime, always knows what they need, which is a huge relief for me so I don't buy the wrong thing! I was please to see that they have put in place the obligatory face masks and perspex screens to keep us all safe at this time. I really like that the staff are friendly and kind. Its nice to have this rapport in our community. Well done Care Chemist and Thank you."

"Walked into this pharmacy, wearing my mask and being very careful to check how many people were in the store before entering only to be greeted by the rudest staff member i have ever encountered in any store. She was very hostile and told me to wear my mask properly even though i had looked in my reflection in the window seconds before and did not see any problems with my mask. It was on correctly! It seemed as though she spoke to me like this to try and drive me out of the store, well it worked and i wont be coming back as long as i live! I have never been spoken to in such a disgusting way in any other chemist. The owners of this store should pay attention to how many sales they make when this woman is on duty, i guarantee it is less than usual."