Ramada by Wyndham South Mimms M25 M25, Potters Bar EN6 3QQ

"Ok for an overnight stop. Room was clean but very tired. Duvet very thin but fine for us. Breakfast was in the services and voucher equated to free coffee and toast. The breakfast was very good."

"Staff have been amazing. Courteous and couldn't do enough to look after us. Room clean and comfortable. Perfect for what we wanted and would stay again if in the area again."

"Booked two rooms. In one all you could smell was cigarettes so had obviously been smoked in. Both bathroom had mould over the ceilings. The carpets have dipped outside the bathroom so stubbed my toe twice. The curtains were too small to cover the full window. The taps were rusting and the surfaces in the bathroom were stained and chipping. One room had an iron and no ironing board and the other had an ironing board and no iron. Only two pillows per room. Also, before we arrived they had the heating on full so it was like walking in to a sauna. Very stuffy. You're better off booking the premier inn over the road."

"I had booked two rooms, two guests. Got into my first room (117) and no power at any sockets. Given a second room (111). Window not fully closed and when I tried to close it, the handle snapped off. Given a third room (207). As you will see from the pictures, there's mould all round the window, the shower had mould and a loose drain cover, the sink was badly water stained from many years. Make no mistake about this hotel. It is not worth the £110 per night I was asked to pay. I complained online to Ramada with no response. Then complained to Wyndham Hotels who own Ramada, who promised in a DM action by Ramada staff. After three days, I'd had no contact from Ramada and on checkout, no one at reception was aware. Wyndham Hotels have refused by inaction to respond to any contact since. Pathetic. Once you get through the glitzy reception, when you step through the double doors to the rooms, you're in a 35 year old Travelodge that's been rebranded, had some paint touch ups, but no real refurbishment. The rooms are very dull and poorly lit. Bed was tired. Local staff were pleasant. Remember; if you need to stay near South Mimms, there's a Premier Inn close by."

"We booked an executive room(Room nr.11).Surprisingly badly maintained rooms.The window sills were sticky,bathroom was so below words! Cowebs on the door hanks,the clothing hook was broken and the water drainage was kind of flooding after the shower. But the staff Sara Specially made our stay extremely a good memorable one! Thanks to Sara."