Maitrise Hotel

"The hotel is warn,shabby and dirty, didn't want to touch anything, light fittings falling off, dirty around the skirting boards. The view from window old beds and mattresses, sheet was just placed over mattress no mattress protector! Walls dirty no head board on the bed, didn't attempt breakfast list goes on, the location and staff only thing that was good."

"When I read the reviews before booking I thought it wouldn’t be so bad. I was very wrong. Worst hotel I have ever been. We booked for 3 nights but we left after 1 night because it was so terrible. The shower was broken, there was a lot of noise the whole night, breakfast was bad, the room was very very dirty, the sink was nearly falling of the wall, and I can go on with the complaints. We went to the reception to ask if we could get a refund for the next two nights, the women helping us was very unfriendly and said we could fill in a form and we would maybe hear something at Monday (we where there at Friday). She was not allowed to call the manager in the weekend.... I would definitely not recommend this hotel. If I could sleep there for 10 pounds a night I would not do it. So the 80 pounds per night are a ridiculous price... check the photos if you want."

"WORST HOTEL ON THE PLANET! Which hotel staff tells you... 'you never asked for hot water....' We checked into this hotel as soon as we went inside the room, there was a bad smell, regardless went to the bathroom there was NO HOT WATER so went down stairs complained at the reception and they told us... YOU NEVER ASKED FOR HOT WATER...' So we kindly requested them to please arrange another room for us that comes with hot water, so they arranged another room but the WC was a sharing one (but we paid for on suite bathroom) so again went downstairs and complained at the reception so they tell us, they don't have any other room available. So i told them i cant be asked messing about like this and wanted to be out of there immediately. I wanted to be refunded back on my credit card as i was cancelling my booking and looking else where for a hotel room. They told me the manager is not in and that my refund process will take 2-3 days. Its now been over one month and we are still waiting for our refund!!! SO STAY WELL AWAY FROM THIS HOTEL!!! - PROPER COWBOY OPERATION!!!!!"

"Location close to the event,but area not great. The hotel was not great either, the curtain in the room was dirty, teared and some of it not on the curtain rod. The window was dirty with water and mould in between the double glazed. The heating was on but the radiator was noisy like water dripping. The water pressure was non existent, could not have a shower properly. Hot an cold water separate taps, either too cold or too hot! Install a mixed tap! Staff in the morning left their stuff in front of the staircase, not thought about anyone tripping over."

"Stayed one night here. The room was okay we slept really good. The breakfast was awful we just got offered toast for the amount of money we paid for the room it's absolutely awful. Tables weren't clean and there wasn't much to choose from. My partner only drinks coffee and there wasn't any. We won't be staying here again"