Premier Inn London Tolworth hotel 12 Kingston Road, Chiddingstone, Surbiton KT5 9NU

"I recently stayed at the Premier Inn London Tolworth hotel and overall had a pleasant experience. The room was clean and comfortable, and the staff were friendly and helpful. The location was also great, as it was within walking distance to many popular attractions."

"The 5 stars are for the staff, who are outstanding. They're generous with their information and level of service. The parking experience is quite daunting, it's basically a narrow route underground, which is supposed to be used by two way traffic. The car park is pretty smelly when you get there."

"Firstly Rachel helped me with a problem I had at another premier inn. She’s excellent! I actually know her from somewhere else and after no luck sorting a problem at the other premier inn she helped me solve my problem. Excellent service from her! Room comfy and fairly clean. Bit pricey but I would stay there again. Tea and coffee in room. Cleaner disturbed me (no sign to hang on door). Towels seem ok but I used my own as their towels too small and hard. Had a restaurant/bar area. You could get more tea, coffee, milk etc at reception but nobody there at reception. Room not bad but no ventilation. Outside area for smoking but no shelter if raining. Can’t say what food is like as didn’t order as they only had £25 meal deal. Room not bad. Shower could do with better toiletries instead of a hair and body wash combo. Would visit again if had no other option. Rachel made my stay comfortable. Cannot compliment her enough. Excellent service from her!"

"We stay there frequently and it's really good value if you book well in advance. Been to there restaurant downstairs a few times and always another hiccup, always takes forever to get service and then takes forever to actually get the food you have ordered. Other than that the rooms are great and the beds are comfortable."

"A very clean and comfortable hotel, surprisingly quiet considering how close to the A3 and the railway station it is. My room was facing both of these and they didn't disturb me at all, and I'm a light sleeper. Room was very clean and comfortable with all the normal fittings you would expect in a Premier Inn. Parking is under the hotel and I managed to get a space every day without any problem. Staff were helpful and friendly. Good breakfast served everyday. Will definitely consider this hotel again when I next work in the area."