De Vere Latimer Estate Church Lane, Latimer, Chesham HP5 1UG

"Firstly the main building is beautiful, the food is great and the estate itself is something to behold. I stayed just 1 night (midweek) in the Mews Building. Like the majority of the other reviews the bed was very comfortable but the room was in a poor state. With holes in the walls and thick dirt on most surfaces it is a stark difference to the grandness of the estate. With a small amount of investment this place could become a 4 star hotel but their lack of interest is apparent as the reviews have never been acknowledged."

"Beautiful settings and cosy room. I booked a superior room for me, my husband and baby. It was clean and tidy which was what we wanted. Tea, coffee and kettle. Thick fluffy towels and a couple of toiletries. I would say a couple of flannels wouldn’t go a miss but apart from that was a very pleasant stay. We had dinner in the restaurant and breakfast next morning can’t complain was all tasty! My only issue I could say was the coffee machine but awkward to use, not the best. Staff were all polite, even the younger ones. Very nice and good service overall. Loved the library, for drinks and food. I would visit again"

"Beautiful rooms , lovely and clean . The lounge area was very relaxing and bright. the lady who dealt with me at reception was lovely and friendly extremely helpful. The breakfast was fantastic a small selection but very well presented and cooked The grounds are beautiful and I can only imagine how lovely it will look at Christmas Only down side was bar service extremely slow and was served drinks with unknown particles floating in it :/ but over all a wonderful stay and would highly recommend . I will definitely return"

"Unless you physically have your room key in your hand, your booking isn't secure! They cancelled the bridal suite where the bride to be was meant to stay the night before her wedding LESS THEN A WEEK BEFORE THE WEDDING!!! They also cancelled all the Wedding's party's rooms... Luckily our bookings for the wedding day itself were kept! They relocated everyone 15-20 minutes down the road and gave little to no compensation to everyone. A few drinks vouchers for the other hotel and a very small bar tab for the wedding day... otherwise all we got was a "sorry". I also left 5 messages (via phone and email) for a manager to call me back and no manager ever did. And on the wedding day, one of the staff member behind the bar wasn't old enough to serve alcohol so effectively there was only 1 person behind the bar. The customer service received from this estate by all the wedding party was nothing but terrible. Think twice before booking here, especially if it's for your wedding"

"I booked this hotel for my Husbands birthday present and booked the superior room as a 'treat'. This hotel is definitely not a treat and the room was not superior! I've stayed in nice Ibis Budget Hotels. So gutted as I had looked forward to it for weeks as we are currently living in a building site. The advert has very misleading photos. I've never complained at a hotel even if it is a bit run down for the price but this was actually dirty. Stains all over the carpet and the throw on the bedding, rotten bath panel, and a damp smell, the carpet was folding up and the windows and walls were dirty. We travelled 4 hours and had 40 minutes to arrive, get a shower and go on to Harry Potter Studios I notified the hotel when I made my first complaint, and they sent maintenance but nothing was achieved. I then had no choice but to use the shower as we needed to leave in 15 minutes. Still, no manager arrived. We then for the first time ever decided to just leave and hope we could book somewhere else. I could probably stay in a run-down room but not a dirty one. Was not the birthday treat we were expecting! Like I said I've stayed in better Ibis Budget hotels this was more like a student hall or hostel"