Vita Health Group - Crystal Palace

"followed instruction, my wrist is much better now, just in a month time"

"Endless waiting times for appointments and cancelled appointments. Complete waste of time. I've needed an MRi for over a year, but they just bounced me around the system. Finally get the MRi but only for 1 of my 2 ankle injuries, to find three grade-2 tears to my ligaments. Still waiting to get the other ankle scanned."

"The physios I see are helpful but I do believe that communication could be improved with their colleagues or they know what reason their client is seeing them about and not confuse them especially if they’re seeing different people for different things exercises for certain things I think would be better on paper rather then by email or text when people are not sure how to get into them. My knee gave way in March last year and still not had scan done at the request of my drs only a while back exercises don’t help it as knee is still swollen a bit. Can’t believe I’m actually back again after about a year and nearly two years after my knee gave way but still having problems hopefully this time there might be more communication between everyone involved this time around look forward to seeing you all again soon"

"Consistent below average service -Latest is their cancellation with less than 24 notice. -Only given exercises via email not show at time of consultation. Then told will be discharged after only two sessions. -Put into a room where 6 other sessions going on. Can't hear what your therapist is telling you.hard to concentrate like this. I've tried to ask go to be referred to a different organisation however apparently Vita have the physio contract."

"Last year I badly injured my wrist (it has been dodgy for years), but after a few months of physio with Courtney at Vita Crystal Palace I am almost completely healed. Before I could hardly hold a pan or kettle without experiencing sharp pain, now I can do yoga moves like Down Dog and plank with no pain at all. I was given fantastic advice and exercises that really helped, alongside great massages that really relieved the aches and pains I felt. Definitely would recommend."