Against the Grain Furniture Goss Street, Chester CH1 2BG

"Great company and great service. From the moment I contacted ATG, the customer service has been exceptional. The phone was answered promtly and my emails the same. Marcus was helpful in advising on what table would be suitable for our requirements. We knew the chairs we wanted to purchase, as we had seen them somewhere else, but ATG are extremely competitive on pricing. There was a short delivery time and we were kept informed of the progress by Dan who was very polite and again promtly responded to phones and emails. The furniture was very securely packaged and is of very good quality. Once deliverd, I emailed about aftercare of the furniture and again Marcus responded straightaway. Thank you Marcus and Dan and we will surely purchase from you again."

"After reading the reviews I firstly would like to say that this company is not a scam and they genuinely have some beautiful pieces of furniture. We enquired about some furniture in May 2021 but wanted to actually feel and see the furniture before we committed to buying anything. Marcus kindly booked us an appointment at the Showroom in Nottinghamshire as he understood how we felt. We had a drive to the showroom and met with Adam who was very helpful and showed us the options that were available to us! We sent across the measurements of our room and a layout of what we had a we were sent some drawings of possible options for the furniture we had chosen which we were over the moon with. We ordered a bespoke Moreland Harris Tweed and Brown Leather Chester Club no corner modular Design 15, 3 seat Right, 3 Seat left and 2 Kensington Chairs and a patchwork beanbag. We also opted to have these reinforced. The delivery was estimated at 12-14 weeks. The delivery did run over slightly due to problems everyone was dealing with due to Covid but when they were delivered (Sept) the team that delivered everything were very friendly and kept us up to date with timings. They came right on time when they said they would. Marcus and the team were fantastic through the process of the design and ordering. I fell in love with our furniture the minute it came into our home."

"Very competitive price for 2 dining chairs I'd been admiring on the Internet for some time. Excellent communication from the store and chairs were delivered 10 days ahead of schedule. Well packaged, easy to assemble and we're thoroughly delighted with the look and quality of our new chairs. I don't think this company can be matched price wise so I highly recommend them for excellent customer service, competitive prices, and quality goods."

"Highly Recommended! I ordered 15 Stanford Harris Tweed and Leather Accent Chairs for a private bar area. They are excellent quality, look fantastic and are very comfortable. Great communication from Marcus throughout the whole process and delivered in the timeframe promised! I would definitely buy from Against the Grain again."

"I purchased several Habufa Eefje bar stools and chairs from Against the Grain Furniture. The company has been a pleasure to deal with providing excellent service and communication throughout. Everyone that I dealt with, Marcus, Andy, and the delivery team Molly and Tom were extremely helpful and wonderful to deal with. The lead time on the products was excellent and despite me change the colour of my chairs and stools they responded, made the change, and still got the products to me in good time. The Habufa products are also fantastic and very well made. I highly recommend this company to anyone looking for great furniture and a wonderful service."