Screwfix Sydenham

"Went in there to pick up a item and wasn't welcoming actual or even good customer service will be going to another Screwfix next time."

"Went to get a Nest Thermostat for a new boiler. Went to screw fix Sydenham, was showing 9 in stock. Went in Semi, an employee, said the didn’t have any! So I said no bother can you check the other stores he states they didn’t have any, I informed him they all showed in stock. Anyway went to all other stores, curry’s and B&Q etc… nothing. Last resort go to another Scew fix. Called head office to check stock and they tell me to go back to Sydenham as they have confirmed it’s in stock. Got to the store, spoke to a much more helpful employee, didn’t get his name, who told me they had them and got it with in seconds. I stated him colleague had told me they didn’t have any, Semi laughed and words where exchanged “it’s must of been too early for you bro” Semi laughed, no apology. Appalling service."

"Did not have the original receipt and these 3 guys assisted to get the item refunded. They were very professional and welcoming. I live far out but just for the customer service they provided il definitely be returning. Thank you all"

"Always great service and value products. They have to put up with some very challenging customers and their insane question. Some of whom don't seem to know how shops work. I think they do it well and keep their cool."

"I really liked going to this business, the staff is very attentive and helpful. I found the tools I was looking for right here. They have everything we need to do our work safely, comfortably and at good prices."