The Groom Room Handforth Dean

"We have booked our dog in at the Groom Room at Handforth twice now. On both occasions we turned up at the appointment time, only to be told that they are no longer able to groom our dog, because they are short of staff and have no spaces available. No attempted contact was made by the Groom Room to advise us of this. Absolutely awful service from every angle. We will not be making a third appointment with them!"

"Always great at grooming my miniature schnauzer! And he leaves smelling lovely too :-)"

"I have had my dog booked in for 3 months - with being peak season and every groomer being so busy I could not get an appointment sooner anywhere else. On the day of the appointment I get a call to say this particular stylist had called in sick and so they had to cancel this stylist’s appointments after months of waiting! Saying they would “try” and fit me in sometime. Not good enough. I will never use them again."

"What a shame theres no option for 0 so ill have to stick to 1 but anyways this place definitely deserves a 0! have you people not seen the tiny enclosures for the rabbit’s , i’ve seen 4 rabbits in a small box that isn’t even the correct size for 1! and dont even get me started with the fish ‘homes’ more like prisons with no little decorations which would definitely get rid of a fishes bordem and add a little joy in there life at this terrible place. Oh and i cant forget to mention the mice and hamster enclosure definitely a 0 out of 10 for them, the wheels are bad for the hamsters and mices back and its very, very small. Someone do me a favour and take all these animals and give them a better life, or better shut down this place!"

"Brought my 10 month old pup in for a bath and brush as well as her nails clipped. Super friendly staff and Nina is lovely. clean and knot free. Will definitely use again xx"