My Pets Vets Walter Leigh Way, Leigh WN7 3GP

"If I could give 0 stars I would. DO NOT bring your pets here if you care about what is best for them. I recently bought a puppy which was supposedly fully health checked by this clinic on Friday the 10th of June 2022, I received the puppy on Sunday June 12th less than 48 hours after the vet visit. The breed of this puppy is an xl American bully so as you would imagine they are big dogs, this puppy weighs 1.5 kilos (slightly more than a bag of sugar) at 8 weeks old, the expected weight of this breed at this age is around 20 pounds. The puppy is severely under weight and could of died if she was not treated fast. I contacted this vets in 2 separate emails with images of the condition of the dog, and a vet report from my own vet proving the puppy was extremely unwell and underweight but got no response. I wanted to know why the vet did not pick up on this and report it to the appropriate parties or treat the dog for any of the issues she has. The puppy in these pictures is what this clinic deemed “healthy” and fully health checked."

"I seriously cannot praise this practice enough. The reception staff excel at their positions, are well informed and give empathy and reassurance to owners. We had an emergency dental procedure which turned out to be more complicated than originally thought. Throughout i was kept informed fully updated of my beloved dogs progress. The vets were very forthcoming with information and answered all the questions I had. Very impressed with the whole service, treatment and cost. I rarely do reviews unless its very bad or outstanding. My experience was absolutely outstanding. Thank you to all staff who dealt with Bonnie x. You were brilliant!! And shes doing fine !"

"Willow came to My Pets Vets for her spay operation in March 2022. When we went to collect her she had a large bleed and had to be rushed back in. Willow had to stay overnight, and we collected her in the morning without issue. Throughout the time Willow spent at My Pets Vets they were in constant regular contact with us, keeping us updated and alleviating any concerns. When Willow had her bleed the receptionist and the vet dropped everything to ensure that she was okay, and it's really nice to know that you are leaving your pet in the hands of people who truly care. Changing our vet to My Pets Vets is one of the best decisions we've made in a long time. The helpfulness of everyone at the surgery, as well as the use of their app, has made the whole process of taking our pet to the vet a lot easier than we ever imagined."