Ferham Clinic 149 Kimberworth Road, Rotherham S61 1AJ

"Sadie, the main consultant is vile! My first appointment she was towering over my, shouting at me! My prescriptions are always days late. When I call and explain they wind me up, then send me letters threatening to withdraw treatment! They also discuss my treatment with other patients in the waiting room! Disgusting staff!"

"They don’t listen to you and simply want you off of the system and out of their hands, complete waste of time. Dehumanising and insensitive, I’ve had more meaningful conversations with homeless people than I have with these licensed medical professionals. My advice if your given the opportunity to get a diagnosis here is to refuse it on the grounds that they are incompetent and you do not have faith in their system. I honestly wish I had never even gone"

"Tired of this place trying to get to see a psychiatrist on a regular basis to get a diagnosis seems to be an impossibility seems that will only happen if you are put in Swallownest hospital where a psychiatrist can see you on a regular basis otherwise you have no chance of getting a real investigation done or a real diagnosis. This mental health service is reactive at best they are not proactive so you will not get any real help. The staff thinks everyone are malingerers it makes it so much easier for them to not really help anyone. GOOD LUCK if you ever have to deal with this service you will need it. I just need to add to this post I have paid for my partner to see a psychiatrists privately and they diagnosed her with four different mental illnesses something the the mental health services here in Rotherham failed to do after having the past ten years to do so. I will of course be making a complaints after having been through P.A.L.S already which was pointless. Just to add on to this a little more when I tried to make a complaint to the patient safety and investigation team at RDASH my numerous voicemails (because thy do not answer phone) and emails have been ignored. So i have tried to report it to the NHS ombudsman and he said nothing they can do they investigate themselves guess nothing cam be done then disgusting."

"I would like to say a massive thank you to the consultant and staff members at this clinic. From my initial diagnosis till date they have supported me by sending my medication to the pharmacy (sometimes at short notice) - and during the festive period ,rescheduling appointments where they haven't fit with my commitments and generally being available to speak to. I have called to ask for some documentation as evidence to support my condition and the lady immediately printed the documents to send them off/ rearranged my appointment. You have had a massive impact on the quality of my life and for that I am extremely grateful"

"Still waiting on someone phoning me back from 2+weeks ago. Have witnessed staff intimidating patients, one turned out to be my therapist... great introduction. Liars, leave work early without cancelling the appointments with patients first and leave patients to find out after they waste time and money coming to the appointment that wont be happening. I was left for 2 years with inappropriate therapy so by time it came to my EMDR, too much time had passed and too many things had happened for them to consider it effective. Been criticised by staff for my memory problems which is part of my health conditions so feel very discriminated against and a snotty apology was expected to be enough. Refuse to phone me back about the discrimination I suffered. Apparently discharging me means they dont have to face the discrimination i faced. Convenient. Worst mental health team ever. Making patients worse. Suicide rates are on these idiots and their inability to do their job properly."