Dixons Sales and Letting Agents Solihull

"We found a lovely house to rent through Dixons Solihull. They were helpful, efficient and quick to respond. Made the moving in process smooth and easier. They also gifted a nice welcome box with goodies. Highly recommend Dixons for their professionalism and customer friendly service."

"We cannot recommend Dixons Solihull enough for their efforts during the purchase of our new home. Vicky Johnson told us when we went into branch that there was a property coming onto the market in our preferred area, and she contacted us as soon as they had instructions to sell. After our offer was accepted she went out of her way to keep us informed on progress and made sure there were no problems. Highly recommended."

"I have been using Dixons Solihull for 9 years now for a property I rent out, they always find great tenants very quickly. I mainly deal with Becky Beswick who keeps me up to date with the state of play and can’t fault her communication. As a landlord I would highly recommend the team at Dixons Solihull, thanks again"

"When I arrived UK, I urgently needed to find a place to stay long-term. I found a house through Dixons Solihull. The staff were very helpful, efficient and professional. Although the process was complicated, I was able to move in the house in a week's time. I am sure they must have put in a lot of effort to make it happen. Very thankful indeed!"

"Dixons estate agents/Countrywide Solicitors (they are the same business) are awful. We sold our house with them earlier this year and I have never had to do so much chasing. If I did not chase them, nothing happened. And that’s if someone actually answered the phone. We were constantly dismissed with false information and Dixons would blame Countrywide and Countrywide would blame Dixons. We are since renting the same house back from our buyers and they chose Dixons as their letting agent. We paid our first month rent through a portal with no problems. When we tried to pay the second month, the portal said we didn’t owe anything. For a week, I tried calling Dixons but no one ever answered. I left voicemails asking for someone to call me back so I could pay my rent. I emailed the letting agent. Nothing. Until I received a debt collection letter. To say I was upset was an understatement. When I called the number on the letter I was met once again with Countrywide blaming Dixons the branch and when I called the branch, they blamed countrywide. I now refuse to deal with either Dixons or Countrywide and any communication is now through my landlord directly. I do not recommend using either Dixons as an agent or Countrywide as a solicitor. Not if you want as quick and stress free a sale as possible. Ours took 6months and we had a cash buyer and we had no upwards chain. I can’t imagine how long it would have taken had there been a chain. The customer relations side of this business needs a lot of work. The examples I have given here are just surface level. I have much much worse examples of why you should not use any aspect of this company but it’s a bit more complicated to explain."