Family Dental Care & Sedation Clinic

"Well. If I’m going to be honest. They NEVER stick to their appointment time u WILL be waiting for up to half hour 45 minutes after your appointment time make sure u have NO WHERE to be. NO PLANS AFTER DEFINITELY be prepared for that. After being in pain for 1 whole week to the point my face was swollen finally getting an appointment to then waiting over 15 minutes. The little boy broke his tooth so I’m supposed to feel so much compassion to let him go ahead of me? I do not think so. The little boy wasn’t in pain, wasn’t crying he fell chipped his tooth and bussed his lip. (Not that I do not feel pity my pain definitely trumps his) NOT only that but being given the option or even being asked was never in the picture. A simple do u mind if he goes before? I still would have said no I have to get my child from school. Receptionist lady - RUDE why do u want to argue with me try to belittle and say oh why didn’t u say it to his face? As if she has amnesia? As if she didn’t hear me the multiple times I said in front of mother and son I need to get my son and I’m in pain. IF THE OPTION OF GETTING IT DONE SOMEWHERE ELSE I WOULD HAVE. CHEEKY RECEPTIONIST LADY. My appointment was 2:45 it’s now 3:07 Who's going to get my child from school? Disgusting, unprofessional, unreliable, inconsiderate, inconsistent, and incompetent Waste of my fu33king time"

"Who knew a dentist that don't do reminders or even send out appointment details. I left a phone call message this morning hoping for someone to get back to me as I forgot my time... And no one got back to my message I left. so I called to find out as I missed it I explained and to book another one but what have her the right to tell me " well you should of gone to your appointment then" so when I say she's rude and sarcastic for that comment. I wanted to speak to a manager and Guess who she said weren't there this woman gave me two (I'm sure the first name she gave me was different) Maria different names. I hate the dentist ask I have anxiety and depression and me thinking I'm going to a good one and now I'm not sure as this was my first appointment with you but must take all the blame even tho I had an operation recently so I don't need to sarcastic remarks. Plus I weren't being rude I'm giving the same energy your receptionist gave to anxiety stricken patient I guess another day of my tongue keep getting cut by my filling. She also told me I'm rude but yet she was the one with attitude and even told me to go else where but thn treating me as a child while she books me in. If that's how you speak to your patients like that especially when they recently had an operation. Jemma"

"This is one of the best dental practices I have been to. I have always gone private outside the U.K. due to my always travelling however a severe toothache could not wait. I called multiple practices and upon calling Family dental they established it was an emergency and booked me in as soon as possible. The receptionist was warm and welcoming and very understanding and the dentist Dr Mahmood was exceptional beyond all expectations. My needs were met and I was given sound advice all the way up till my procedure. I even received a call the day after to see how I was feeling and to make sure I was in no pain. Hands down one of the most exceptional services I have received. Thanks all"

"I've got a total dentist phobia, but my dentist at this surgery is totally fantastic. She puts me so at ease and makes me feel so relaxed and confident. I only wish I'd found her sooner. Thankyou so much for your wonderful care and 1st class treatment."

"We have been coming to this Family Dental Care for over 7 years now and we are very happy with their service and would not change. The service is great because they make you feel so comfortable. All the staffs are very friendly and very professional. This is one of the best Dental Care in London and I would highly recommend."