Highgate Dental Centre 224 Archway Road, London N6 5AX

"I don’t know why people are crying about. They want the fluff, this is not the place. I rather have a dentist that gets the job done than a best friend. So someone who gets your teeth sorted IS patient care not the fact they did not laugh at your joke or asked you how your life is going. They are dentists not therapists."

"Efficient treatment by Dr. Ruby, very clear explanation and never made me feel I have to book private care asap which other dentists usually do. Trustworthy. No frills, but provide essential care."

"I can’t comment on the dentist who seemed friendly and knowledgeable. However the young receptionist had a bit of an attitude... not friendly at all."

"A fair assessment of this practice would be: gets the job done, but nothing more. Don't expect excellent patient care. I was seen by Dr Prateek Akhoury and I'm afraid to say his online bio is inaccurate: 'I especially enjoy making anxious patients feel at ease and provide the treatment required at your comfort.' He gave me a frosty time. Efficient, yes, but it was so awkward that I attempted to make some small talk. This was ignored. I'm used to businesslike dentists but I had never encountered one who didn't make you feel welcome. Perhaps the two Dr Shahs are different? I do get the feeling, however, that this is an unhappy practice. The receptionists are the unfriendliest I've ever come across at a dental surgery. It was also the first time I had been scolded for coming early! She looked irritated when she opened the door and gave me a big sigh. I mean, I went 15 minutes early to fill in forms in the empty waiting area, not an hour. Why so upset? If you really do want to join, I would request appointments with one of the Dr Shahs, turn up only a few minutes early, be prepared for an unwelcoming receptionist, and by all means book with the hygienist as she's excellent. I don't think I'll be returning, even for dentists to get the job done. I'd be paying too much to not get treated well!"

"I have visited Highgate Dental Centre a few times this year and can honestly say I couldn't recommend Dr Shah and the team enough! I used to be so nervous of going to the dentist but they have provided the best care and advice and I am truly grateful. Dr Shah went out of his way to listen to my circumstances and to provide the best treatment which demonstrated to me that he truly cares about his patients. Thank you so much for explaining everything so clearly and for curing my fear of dentists!! Excellent service all round and will be recommending to friends and family - in fact I already have!"