N7 Dental Care

"Having put up with this dental practice for several years, I finally reached the end of my patience with their ongoing poor level of service, bad practice and attempts to overcharge patients at every opportunity. Initially changed my assigned dentist, as I found his professional profile and qualifications to be inaccurate. Things got worse over time with cancelled appointments. Receptionists consistently being rude and arrogant and no management staff willing to take responsibility. The most recent issue being I was quoted and agreed a cost for their hygienist service, upon completion of the treatment, I was informed there would be an increase in price, despite challenging the assertion and providing evidence of their quote, it was maintained that I had made the mistake. I requested a written response from their practice manager on 2 occasions, all requests were ignored which was the catalyst for my moving to another dental practice. If you value your time, money and dental health, I advise you to seek alternative services of another NHS dental provider"

"Unfortunately, I have to leave this practice for good. I found the receptionist rude uninterested and generally unpleasant. Every time I visit the practice the receptionist engage in a loud conversation amongst themselves which the patients can hear and I find it so unprofessional. I really think they all could benefit from some customer service training as no one seems to care about how they are being perceived."

"I love this dentist, Sarah Al-Tim has always been amazing. She has saved the day several times but especially yesterday when I had a bit of an emergency and magically squeezed me in at literally 1minutes notice. A very caring, friendly practice."

"The staff as you enter are very welcoming professional. The dentist I'd seen was A1 again I was made to feel comfortable and everything was explained to me.100% professionalism all round. I must say the surgery as a whole was spotless. Keep up the good work N7"