The Bournbrook Inn 1273 Pershore Road, Stirchley, Birmingham B30 2YT

"We were able to reserve space for a small wake for a family funeral. The staff was incredibly accommodating. I had a question that I had gone in to ask about, he needed to talk to the manager to answer my question and he had called me back before I even made it home. The venue was perfect for a midday gathering. They helped make a tough situation so much easier."

"Stayed 1 night 12th November 2022 Negatives  No curtains, so woke up when light  All windows sealed shut so no fresh air at all – room hot and stuffy even in November.  No air con either, so room totally without ventilation – not sure how you think this is acceptable  No mirror in bathroom  No shelf in shower area for bottles nor hook for towel. In fact it was very sparse shower room. I left items on a towel on the floor which I could easily reach for but if you are disabled this would be tricky. I think you should consult a wheelchair person or disabled person on the design of this bathroom.  No hair dryer  Hotel phone rang at 2am and can be heard from the room  Excessive noise post 1230am - a lot of shouting could be heard even though we are not near any other room  Wet room shower leads to wet feet if you try to enter after using shower. Cubicle more suitable if not disabled. Good  Whilst basic, room was clean and bed comfortable. Good selection of tea/coffee in the room.  There was enough storage space although if you are disabled hanging clothes up would be tricky.  Breakfast is good value for money and well cooked and had a nicely presented breakfast area.  Staff friendly and helpful - both the waitress and the cook. The biggest annoyance was that we were given a disabled room (Number 54) despite not asking for or needing one - I do not understand why we had a disabled room. We normally stay elsewhere on our trips to Birmingham but thought that we would have a change. We won't be returning to this hotel I am afraid as neither of us got a good night's sleep."

"Ate lunch here today. Atmosphere was a little quiet being a Tuesday lunch, decor very nice and modern. Service from waiting staff was great, gave advice on menu etc. bar staff was a little surly, but food and drink were very good, and reasonably priced (£20 for four tapas plates that - along with a £3 portion of fries - fed two of us). Would recommend."

"Great transformation from the former pub. Modern decor and funky furniture. I visit more during day when customer service could be improved (often feel a bit of an inconvenience to them) also I like my hot drinks but at least 50% of time they tell me the machine isn't working... To be honest that issue, and staff not being as friendly as other reviews make out, is becoming more frequent so at the moment only giving it 3 stars."

"Nicely spruced up old place, the room was nicely decorated and kitted out. Pub grub was great, with good choices. Service was excellent and friendly, and the bar had a good vibe. I bet its very busy at key times, but wasn't when we were there midweek. I'm not familiar with Birmingham at all but this location fitted our needs spot on and it was fairly easy to find from the M42 and the city centre."