Holiday Inn Birmingham M6, JCT.7, an IHG Hotel Chapel Lane, Great Barr, Birmingham B43 7BG

"The rooms are a bit old now and do need to be refreshed. However, the staff and food are very good and there is a gym if you are up for it. Watch out when you come off the motorway, easy to miss the right turn on the roundabout. Liked the order at the table kit, which meant the food service was really quick."

"The hotel was clean and a good size. The room was lovely, a good selection of drinks at the bar. The staff were friendly and polite. The pool and facilities were clean and well kept. Definitely will be back."

"I was gifted a red letter day so we chose this location for an overnight stay on our way to a holiday in Wales. The staff were very friendly, attentive and made us feel very welcome as soon as we walked into reception. The 3 course evening meal and breakfast were well presented, plentiful and delicious. The room was spotlessly clean. Housekeeping can be commended for the pride they take in their work. The room had everything we needed for our overnight stay, although the decor is a little dated. The corridor areas definitely need attention. On leaving the receptionist said that the hotel is due a refurb. It will be interesting to see the improvements made. The location was quiet and overlooked fields. Although close to the motorway the sound of the traffic was very far into the distance. We slept with the window open and had a peaceful night's sleep."

"Serviceable place, bit noisy closer to the evenings but room was tidy and clean and has great transport links for getting into city centre. WiFi was very poor however and kept cutting out, plus no smart TV. Lots of on-site parking which is free providing you enter your car reg upon arrival. Room key stopped working a few times, but staff were helpful. Also Starbucks drinks are available at the restaurant which is very clean and has lovely staff on hand. Would stay again."

"Normally a great experience here but on this occasion wrong rooms given at check in Rectified with no apology Had to change rooms again due to hardly any space to move in the bathroom Then during the first day the rooms were not cleaned. We complained and despite assurances that they would be done they were not so we had to complain again We were offered complimentary breakfasts and a slightly later check out time but again no real apology Really disappointing and after 2 good previous experiences will most likely give this hotel a miss next time I visit Birmingham"