Halfords - Hemel Hempstead
About the Business
Welcome to Halfords - Hemel Hempstead, the ultimate destination for all your cycling and car-related needs. Conveniently located at 251 London Rd, Hemel Hempstead, our store offers a wide range of products and services that cater to every kind of customer.
As a leading bicycle store, we stock a huge collection of bikes for all ages and cycling abilities. Whether you’re looking for a high-performance road bike or a sturdy mountain bike, we have something to suit your requirements. We also offer a complete range of cycling accessories, including helmets, clothing, lights, and locks, to keep you safe and secure on the road.
If you’re in need of car repairs or maintenance services, our Halfords Autocentre will provide you with a reliable and efficient service. Our certified technicians can handle everything from brake checks to exhaust repairs, and we only use quality parts to guarantee your satisfaction.
In addition to bicycles and car servicing, our store also offers a wide range of clothing and electronics. From the latest gadgets and audio equipment to trendy fashion apparel, Halfords - Hemel Hempstead is a one-stop-shop for all your shopping needs.
Our establishment is designed to give our customers an enjoyable shopping experience. With our friendly and knowledgeable staff, you can always be sure to get the best advice and guidance on your purchases. We also offer a range of convenient services, including free bike checks and ‘click and collect’ options, making your shopping experience hassle-free.
Whether you’re a resident of Hemel Hempstead or just visiting our town, don’t miss out on the chance to visit our store. Our point of interest is one that you simply can’t afford to miss. Visit us today and see for yourself why we’re one of the leading stores in the UK.
Photos
Location & Phone number
251 London Rd, Hemel Hempstead HP3 9AA, United Kingdom
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Busy today (3/4/23). Understaffed and a backlog of people waiting to be served in the bike area. I can only speak about the lady today that served me as she was 4 stars better than the gentleman that served me on the Saturday. She was very knowledgeable and managed the staff well. She was able to deal with impatient and difficult customers with ease whilst maintaining her professionalism. I would only deal with her."
"The young woman who was at the front desk was more interested in the social chit-chat she was having over the headset than in attending to me. She was clearly not pleased with me requesting directions to the right products. When I came back to the front desk with some brake pads for my bicycle, the price the machine charged was not correct in comparison with the one that was displayed. I swapped the product for a different one and the price was still not correct. I queried about how could I make sure that I knew what was the price to what I was buying so I did not have to keep coming backs and forth, and she started rolling her eyes and being dismissive. In response to this attitude, I asked her if I had done something wrong to which she was unable to articulate any kind of mature answer; she then called an older woman who helped me somehow better. This is appalling client service, not to mention that none of the prices in the bicycle section matched the products I was buying. I have been a client of Halfords in many branches for at least 10 years, and I have recently noticed a very sharp drop in the quality of service. There always used to be knowledgeable people who could orient you to the right products, give you advice and be friendly. What has happened?"
"Immediately able to change headlights. No queuing, it was a weekday. Also did Winter Checks for free under the membership scheme. Issued detailed list of completed checks. No hidden extras. Very pleased with the service by both mechanics."
"They're really good! Got my bike fixed up and they were very transparent about what they were doing and didn't try oversell me. They told me about work that they thought might need to be done but in the end wasn't as bad as they thought so I ended up getting charged less! Very honest and reliable guys fixing the bikes there! 100% recommend if your bike's been sat in the garage for years and you want to ride it again"
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