Currys

"Awful experience. They advised me that I'll be able to collect my order from store in 3-5 working days. It's been 7 working days now and I haven't received a single update from them. The store is far from where I live so I can't even go and check myself. On top of that, they don't have a store number which I can ring either. I rang Curry's customer service number and I was told that they can only help with online orders, not in-store purchases. Very frustrating customer service. Not buying again from here and won't recommend it to anyone either."

"Terrible experience here today. Waited to pay for 15 mins as only 1 till was open. 10 people in the queue behind me. We were then informed by a separate member of staff that the till has broken and asked to move to a till at the other side of the shop - the staff member provided no more info so we followed the original cashier to another checkout and queued again. Then a very rude member of staff asked who was at the front of the queue (I said it was me) and he advised in a condescending voice that I was standing in the wrong place and would need to move. Myself and the other customers advised we had been moved from a broken till and we had been asked to so. The staff member, without listen to anything we were saying, forced us to move to the queue for repairs and customers service. After 20 mins of waiting I had gone from first in the queue for the till to being publicly patronised and moved to 3rd in the queue for customers services - which I didn't want. I appreciate this is very long boring story but i just wanted to make my point. I left without buying anything because frankly you don't deserve my money. WHAT HAPPENED TO CUSTOMER SERVICE!!? Won't be back again......."

"I went in to this store on Sunday looking to buy a fridge freezer. I asked numerous staff for help they all seemed to run away. One of the staff told me good luck with finding help, we have staff cuts. Numerous staff told me one minute then they will come back and then disappeared. One girls told me could not help me because she needed to deliver a KFC to the manager and didn’t help us. It looks like they are all avoiding the job and I had to leave because I could get no help whatsoever. I told the security we had to leave due to this and he wasn’t bothered either. The staff probably need commission incentives to help. I will buy it elsewhere"