Sub-Zero & Wolf

"Why are you charging £0.60 per minute to call you. Why don't you have a 0207 number? And service is poor to say the least. Their professional but are not. No restaurant has a sub-zero or wolf applianceappliances look .."

"We bought the wolf range three years ago. We had issue with the gas burner right from the start. The old ignite issue, which is common in wolf. The problem has been getting worse gradually. We called for service three weeks ago. The earliest they could do was three weeks from then. Last night every burner on stove stopped igniting. We called again to get some urgent help but no luck. They will be coming at the end of the week. In the meantime we have to get takeaways. The service comes with a very hefty price tag of £200 for half an hour and there after charges by the minute. What a shocking disappointment."

"High-quality appliances that will give any home a premium feel. Their classic refrigerators are built to last and look truly stunning in a stainless steel finish! Fantastic customer service and they've never let us down!"

"We had a problem with our cooker on a bank holiday Saturday evening. The shop called me back and arranged for an engineer to contact me as we had no hob. The engineer fixed our problem over the phone at 9pm on a bank holiday weekend. We own the range through the house purchase and have absolutely no historical relationship with the store or engineer. What AMAZING service... ironically we had just returned from a week long residential cookery course and were keen to get cracking so you can imagine our disappointment to find the range not working.... thanks to the team for all your help! Would definitely recommend...."

"Really great appliances. Top top of the range with prices to match of course but after having the benefits and USP's explained it become so clear why this product should be on your wish list! Fabulous showroom."