Well Pharmacy,

Scout Drive, Newall Green, Wythenshawe, Manchester M23 2SY

"Never had issues in previous years but the past couple this chemist has become inadequate. The shelves are never stocked up, it is dirty (looks like it is never swept or mopped). The queues are always huge with really long wait times. They hardly ever answer the phone, so you can’t check if your prescription is in. Always out of stock of things"

"Used to be a great service here but now not so, I have called 6 times for my prescription, long lengthy queues, 2 days shutters half way down not great when you need your prescription, decided to get delivered, such a shame as this was once a fantastic chemist with great staff"

"I recently undertook a survey in relation to this chemist. I rated them to be good. I stand by this as staff work hard and are always friendly despite seemingly working without adequate staff most of the time. What I find frustrating and unacceptable is the fact that phone calls are hardly ever answered and it's very diffcult to get through. A better phone system is needed as the one in place is not fit for purpose."

"We get our prescriptions regularly and the service is terrible. Not enough staff.. a couple of times my husband was given someone else’s prescription - it wasn’t even a similar name. Most of previous staff have gone. Needs to get more staff , more products on the shelves, and correct prescriptions that are done on time"

"What a shame, this pharmacy used to be so good but it's getting worse everytime I go there. They have a shortage of staff so no prescriptions are ready for you to pick up and you have to wait around 10 to 20 minutes to get it. They never have what you need in stock either so I've had to go elsewhere a few times now. For years this was a great pharmacy with great staff who I knew very well. Now there are no faces I recognise and the staff that are there are under pressure to try and do work that they can't do with so few people. I have a feeling it won't be open much longer because people are fed up with going there and not having the items they need. They don't even offer to order your item same day or next day, its usually a weeks wait which isn't good enough. Plus it's at least 4 days for a prescription to be ready in the first place. I'd recommend going elsewhere if you don't want a lengthy wait. There's hardly any products on the shelves either and it's very limited on what they do have. What a shame its gone down hill so fast."