Hatters at Hilton Chambers Hilton Street, Manchester M1 1JJ

"Love this place. It's a bit basic, but I had no problem with the beds or the bathroom. I love the place, the dining rooms, the kitchen, just everything about it. Love it being located in the mural area of Manc. Very close to everything. Best place to be. Worth the visit."

"The only positive thing is that the hostel is located in the city center. Other than that, nothing positive can be mentioned about this hostel. The hostel is nothing like you see on the pictures. When we arrived we firstly were given a room without a lock and which was already a complete mess. The beds were not made up, there was mold on the curtains and nothing at all was maintained. When you walk through the hostel you quickly notice that the building is in such a bad state that it's not worth maintaining it. A lot of thing were broken, the showers aren't working, a lot of sinks in the toilets didn't have running water, there were filthy sheets on the corridors etc. We were with a group of 10 friends and we do not have that high of a standard, but this hostel was ridiculous. After the first night (we arrived late so didn't have another option) we left the hostel to find another place to sleep. I would definitely recommend to stay at a different place"

"Absolutely horrible. Would never come back and would not recommend. The beds are sinking, the blanket had disgusting blood stains. The toilet were covered with urine stains all over and the Niagara is placed high and dripped on me. Out of four showers only one was half functional, even in that one the stream is so weak you have to touch the wall to wash yourself. The showers are shared, they have fixed temperature and you have to push a button every 15-20 seconds to get water. There is no soap there and the windows are constantly open. The room was very dusty and clearly haven't been washed at least 2-3 weeks. Everything I put on the floor got really dirty. My room key stopped working twice, what sent me three floors up and down half clothed. The bar was excellent, but closes at midnight. Breakfast is very dull: bread, boxed margarine, boxed jam and some cereal. I was very disappointed and almost cancelled my stay, wouldn't come back."

"I ignored the negative reviews before booking this hostel as I was on a short trip and wanted something close to the centre but do I regret it! This was honestly the worst hostel I ever slept in. My dorm looked like it hadn't been cleaned in months judging by the amount of dust around my bed and the only two toilets available on my floor were disgusting. The lack of decent facilities was appalling. There is no working lift. The lockers are really small and many of them have broken doors. There were way too few power outlets in my dorm. We couldn't turn the heating off either. The sinks have been leaking since forever judging by the reviews. The toilets are incredibly old and noisy, the showers smell bad and the temperature of the water cannot be changed. More importantly, as a solo female traveller I didn't feel safe at all while staying there. Virtually any guest can access the shared showers for instance - the doors of which are partly see-through and don't lock. You had to get naked and then dressed in the freezing shower room knowing full well than somebody could come in at any moment. I also should probably mention that I stayed in a female only dorm, yet a guy spent the night there and staff never apologised or gave an explanation for that."