Manchester Piccadilly Hotel London Road, Manchester M1 2PG

"I have to give this place 5 stars. Why? It’s absolutely the best for its price, and in fact the best value overall. The rooms are good, bathroom is nice, and views are fine. The restaurant is good and breakfast is a great deal, you get a full English (American) breakfast, not just a selection of pastry. The bacon is amazing. The best part though is the staff. We got in at 6am, wet and tired, and just looking to put our bags away and wait for check in time, yet the desk manager found us a clean room and let us in extremely early just because we looked beat, and we really needed it. Later we decided to stay another day and the front desk told us to book it online, then they’d link the booking to our room. I couldn’t find out same room type, just and upgrade or downgrade online and he said “just pick the cheapest and I’ll take care of it.” What a guy! Great service, 5 min walk to the Piccadilly train station, and I like the 1970s kinda cool swoosh design of the building. Great hotel."

"Been twice now and it's just stunning! The huge panoramic view windows, huge comfy beds, beautiful bathrooms and they always go above and beyond. I let them know we were celebrating a birthday and they left some lovely cakes and a hand written birthday card!"

"Great location and customer service, but in need of a makeover. My partner and I stayed for our anniversary. It was a nice experience and in particular the staff were very friendly and welcoming. The room was also very big, though upon entering we were hit with quite a strong smell of *insert your favourite ‘s’ word*. As such, I think further attention to cleanliness is necessary. We also found the interior quite dated, and that key areas such as the shower were in need of repair. All in all, a good experience, just a few creases that need ironing out."

"Precious was very helpful. Great hotel nearby train station and a lot of attractions. Tram station is a few meter away (i recommend you to buy a daily tickets zone 1 if you want to explore the city). Rooms are big and clean. But corridors smell funky. Elevator is always a issue. I don't understand how a big building like this only operates 1 lift for all the guest, it doesn't make sense. Breakfast is worth it for the value, but during peak hours there is a waiting line for most of the hot dishes. Overall food was high quality. There is a steakhouse on the same breakfast premises that has very good reviews as well, but we didn't manage to visit. Maybe next time."

"Hotel itself looks impressive when you arrive. Bar looks modern and sleek. The rooms however, leave a lot to be desired. They were covered in stains and outside of the reception/bar/restaurant area, the rest of the hotel looked dated and tired. Service from all the staff was excellent and the location was fantastic for WHP. Would probably want to pay less to stay here again even though it was very convenient."