Baabul

"HORRIBLE PRODUCT. They do not honor the measurements on order form and do not give you custom product. They said they could not increase the length after lehenga was delivered. Why would you not tell me before the product was delivered or when I was paying you for the lehenga? Horrible customer service. Never ever again. Go to Mongas. Better service, product and quality."

"We walked into the bridal store and had a great experience. Amy the store assistant was absolutely amazing - such a helpful lady, I got stuck into the wedding dress and she managed to take it off. I’m so happy to buy my wedding dress from here.Will definitely bring my friends and family to buy their party dresses from here. I definitely recommend this shop !"

"Bit of a mixed experience with them. We purchased 5 outfits in total for my wedding and they got many things wrong which they didn’t apologise for. Goldie gives good guidance on what looks good but unfortunately his attitude is what lets him down. He behaves like he’s doing you a favour by fixing an error they made and blame you for it being wrong. They take the measurements but still you’re in the wrong. In terms of quality, it was okay, but buttons and things were falling off prior to us wearing the outfits which you wouldn’t expect. Everyone looked great on the day and if it weren’t for these errors then would have given them 5 stars."

"Horrible service after purchase - went in person to get everything measured. All they had to do is fit the dress to the size measured and add more fabric. Instead they decided to be cheap and extend the dress with brown netting on a blue and purple outfit. Afterwards they basically said it happens so deal with it."

"I came across Baabul while looking for a Shwarni for an Indian wedding. From entering the store it was obvious these are people who dealing with quality. Lets start by saying that the design and the quality of the product is amazing and the price was very fair for the fact that it was altered for me as well. They were not carrying my size and I had to be in India 3 weeks later, Dimpy immediately took my measurements, made a call to their store in Mumbai and arranged for a suit to be altered to my size AND to be delivered to me at the airport!! Honestly, this is hands down the best customer service I have ever received. I was given everyone's phone numbers and kept updated about the progress of the alterations. I felt calm and assured that everything will be done on time and to a high standard. The gentleman who delivered the suit to me was waiting at the airport was very kind and communicative in the days leading to my arrival. For all of my Indian clothing needs, Baabul is the only business I will deal with in the future. Money well spent and such a pleasure to do business with them. Thank you!"