Costa Coffee (Cheadle Hulme)

"Despite this Costa often being quiet on midweek daytimes, I'm struggling to understand why it's always so dirty and poorly managed. The staff are friendly (and constantly changing which is another sign of bad management), but seem very junior and rarely motivated to do anything other than chat when they're not serving customers. The WiFi seems to work around 70% of the time."

"Absolutely filthy. Stay out of toilets disgusting. Slow service and very poor coffee. Missing fire extinguishers by main entrance. Food on the floor. Had to wipe my feet on exit. Given cleanliness, don't eat here."

"It is the most dirty Costa I have ever seen in the uk. It is disgusting and no workers to clean and clear out the tables but they haven’t cleaned the floors in weeks and they’re a full hot sandwich under the couch. I don’t recommend and hope the can find a new way to improve this place like they used to."

"Sadly not enough staff and only 1 coffee machine. It is fine if you want to work and stay for a long time. Massive improvement on my last visit a month ago. There were at least 5 members of staff and so queue was just a few minutes. Coffees were perfect. Team members were very friendly and polite. Most tables were clean. Obviously the feed back is actioned."

"This is by far the worst Costa I have ever visited. I am a regular of the Costa in my area, Bolton, but occasionally I meet a friend at this Costa. On previous occasions I have been disappointed with the speed of service, or lack of it, and the general poor cleanliness of this location. However, today's experience takes the biscuit. Arriving at 10.00 am, every table that did not have a customer at it had empty cups, plates and trays strewn over them. My friend was already waiting to be served ( she had ordered and paid). Some 10 minutes later she received the two Cappuccinos she had ordered. During the time we were drinking our coffees, the tables without customers remained covered in cups etc. At around 10.40 am we decided to have another coffee and a sausage bun each. I went to queue behind 3 other customers. My order was taken quickly and sandwiches placed in the oven. of course, the sandwiches were cooked quite quickly, yet I had to wait a further 10 minutes before it was time for my coffee order to be produced. At this point I noticed the (very slow) barista was using takeaway cups. I said we were drinking inside and she said she had run out of cups. I protested that cups should be available and perhaps it may help if those used ones strewn all over the tables were collected. She responded by saying " do you want these coffees or not". Had I not been with a friend I would have told her what I really thought and asked for my money back. However, I took the coffees and the now Luke warm sandwiches. You may think they were short staffed but no, there was a member of staff who seemed to be in a world of her own, walking around and very occasionally picking up a few used cups from tables. Clearly, washing the cups was out of the question as when we left paper cups were still the order the day. I am appalled by this lazy, poor and rude service. My friend and me will never revisit this particular Costa."