Nando's Loughton

"It's probably the most poorly run out of all the nandos I've been to. Extremely slow service, often mistakes with orders, chips are often cold. They often don't understand fairly simple things and have to be explained numerous times. Often they to call a manager over for simple stuff. One member of staff is 1 thing but this is most times I'd say there is an issue. So I won't eat here anymore because it's quite stressful and nandos is supposed to be chill. This isn't."

"I just received my Nando’s order, and I already could tell that the delivery was wrong, the chips are cold and not Peri, what I ordered, with my chicken it’s bone dry with no sauce on the chicken or in the bag, Absolutely disgusting, It really isn’t that difficult, looking at an order and getting it correct, I work in hospitality myself and I would be mortified if I gave my order to a customer, thinking it was a suitable for them! Is overall just embarrassing."

"Freezing cold waited nearly 30 mins for food then cold. childrens chicken ordered plainish really spicy. Left half of it.the 2 tables next to us also complained"

"Yet again another failed takeaway order from this Nandos. A year after leaving this 1 star review we’ve had another yet another terrible takeaway from this branch,not one sauce being put in which ruined the whole meal as my burger was dry and barely marinated (usually get given lots with Harlow branch) tiny portion sizes for our sides compared to other nandos and beanie pitta not cooked properly. When I phoned to complain there was little to no help at all and was just met with “we’ll take these points on board and make sure it won’t happen again” laughable as I will never order from here again. I just couldn’t be bothered to complain anymore as it seemed like it would just waste my time rather than get something resolved!"

"Very friendly staff, food was great but was in there at 9pm and ordered the bottomless ice cream but had to eat it with a fork as no spoons. Member of staff said it was where they all in the dish wash. Was a bit of a little thing that could of been sorted easy. Not a total let down but left a bit of a negative feel."